Nick Kinkaid

Current

Mobile Channel Lead at Best Buy

Past

Director of Online Experience at Speakeasy
User Experience Manager, CRI at JPMorgan Chase
Consultant at Proxicom

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Education

University of Illinois at Chicago

Recommended

1 person has recommended Nick

Connections

137 connections

Industry

Computer Software

Websites

Nick Kinkaid’s Summary

Director-level user experience professional located in Seattle with a background in consumer and financial service websites.

Nick Kinkaid’s Specialties:

Proven experience in branding, business analysis, change management, creative direction, focus groups, heuristic evaluations, online marketing, paid search, payment card industry (PCI) compliance, persona development, search engine marketing (SEM) and optimization (SEO), site maps, storyboarding, surveys, taxonomy, usability testing, use cases, user acceptance testing (UAT), vendor management, website development, and wireframes.

Nick Kinkaid’s Experience

Mobile Channel Lead

Best Buy

(Public Company; BBY; Retail industry)

April 2009 — Present (8 months)

Business owner of mobile channel for www.bestbuy.com.
Director of Online Experience

Speakeasy

(Privately Held; Telecommunications industry)

December 2007 — April 2009 (1 year 5 months)

Directed the information architecture, design, implementation, and online operations of Speakeasy Voice, a voice-over-IP product with service provided by Speakeasy, manufactured by Cisco, and sold exclusively through Best Buy.
User Experience Manager, CRI

JPMorgan Chase

(Public Company; JPM; Banking industry)

September 2002 — December 2007 (5 years 4 months)

Responsible for daily operations and strategic direction of user experience objectives within the Credit Risk Infrastructure initiative, including management of information architects, graphic designers, and business analysts. Team responsibilities included architecting, designing, and prototyping applications for credit risk, market risk, and operational risk web applications, also evangelizing the benefits of good design practices among management and technical teams.
Consultant

Proxicom

(Public Company; 1001-5000 employees; Information Technology and Services industry)

June 2000 — September 2002 (2 years 4 months)

Led the front-end development for public internet and intranet applications for large clients including FordVehicles.com, DairyQueen.com, (DuPont) Corian.com, Mazda.com, BlackAndDecker.com, Armstrong.com, and internal Intel websites.