Kim Cayes

Kim Cayes

Internal/HR/Change Management Communications Consultant - Independent Consultant

Greater New York City Area
Writing and Editing

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Kim Cayes's Overview

  • Internal/HR/Change Management Communications Consultant at Independent Consultant

445 connections

Kim Cayes' Summary

Award-winning, hybrid communications professional with a portfolio of project experience in Fortune 100 and 500 corporations. In addition to communications, an M.A. in Organizational Development gives exceptional insights and experience to employee, change management, HR, executive and sales communications. Known for creative, innovative approaches that engage employees to drive success.

- Change management and employee engagement
- Employee, HR, executive and sales communications
- Approaches to help leaders connect with employees
- Strategy development and measurement
- Web site design and launch
- Development of participatory, inspirational Town Hall meetings
- Acquisition and integration communications

Kim Cayes' Experience

Internal/HR/Change Management Communications Consultant

Independent Consultant

November 2013Present (11 months)

In preparation for acquisition in a major global pharmaceutical company: development of global change management plan including employee handbook, senior leader talking points, tool kits, on/off-boarding guidebook and communications/engagement activities to help leaders and employees understand, adapt to and embrace culture and operational changes.

Manager, Executive Communications, Global Sales Operations

Verizon Enterprise Solutions Group

Public Company; 10,001+ employees; VZ; Information Technology and Services industry

June 2012October 2013 (1 year 5 months) Basking Ridge, NJ

Developed and implemented communications strategy for President, Global Sales, Verizon Enterprise Solutions. As the voice of the President, managed, wrote, edited and oversaw distribution of monthly message to Verizon's global sales team. Wrote video scripts, presentation talking points, announcements and a regular schedule of social media messaging. Spearheaded team to coordinate and streamline inter-departmental processes. Met regularly with other communications teams to align, support and coordinate messaging across the Enterprise.

HR Communications Manager

Tyco International

Public Company; 10,001+ employees; TYC; Mechanical or Industrial Engineering industry

May 2011June 2012 (1 year 2 months) Princeton, NJ

Managed health and wellness communications from planning and concept through writing/editing, vendor management, production and delivery: intranet content management; wellness promotions at local sites; email campaigns to targeted audiences, quarterly wellness magazine and more. Created all benefits communications for annual enrollment including enrollment guide, leadership communications, plasma screen messaging, intranet content, posters, flyers videos, emails, and posters. Partnered with department members to develop transition toward corporate trivestiture, including knowledge sharing documentation and inventory management.

Internal/HR/Change Management Communications Consultant

Independent Consultant

Sole Proprietorship; Myself Only; Information Technology and Services industry

May 2009May 2011 (2 years 1 month)

Clients included Bristol-Myers Squibb, Davis & Co./Johnson & Johnson and Cognipath Partners LLC

Manager, Employee Communications

BASF, the world's largest chemical company

Public Company; 10,001+ employees; BAS; Chemicals industry

20062009 (3 years)

Managed corporate communications for North American employee base of 16,000; coordinated with global employee communications team for employee base of 95,000.

Participated on a global team that developed company’s first EVP (Employer Value Proposition) to promote the company as an employer of choice: developed creative branding solutions for the global campaign to engage diverse current and prospective employees in different geographic cultures.

As a member of an acquisition/ integration communications team, implemented employee communications for largest Euro-U.S. acquisition in history including work on award-winning integration communications plan. Managed post-acquisition communications audit and incorporated findings into newly aligned corporate communications plan.

Launched first town hall meeting in more than six years, with topics appealing to emotional aspects of the company's initiatives; 87% of employees reported that the meeting was an important and relevant source of information; 95% indicated that the presentations were valuable, interesting and inspiring.

Implemented new distribution channels for the company magazine and adapted content to appeal to all family members. Readership increased from original 50% to more than 80%.

Created and implemented communications plans and/or projects for diversity, human resources, EVP, learning and development, sustainable development, health and safety, and legal compliance.

Manager, Benefits Communications

ICI Group

20022006 (4 years)

Managed all human resources communications for the U.S. employee population of 10,000. Introduced new benefits and an online medical estimator tool. The tool had a 50% usage rate with costs 43% under budget. Introduced and educated employees and HR staff on wellness initiatives including disease management and personal health risk assessments (HRA). Customized vendor web sites, specs and scripts. HRA participation rate exceeded vendor's projection by 25%. Designed and launched new employee payroll and benefits web site promoting consumerism with tools including benefit calculators, medical plan modelers, health care rating resources, and self-service transaction capability.

Manager, Internal Communications


Public Company; 10,001+ employees; MRK; Pharmaceuticals industry

20002001 (1 year)

Responsible for all internal corporate communications for this major global pharmaceutical corporation. Managed twice-daily intranet publication of industry, company, and stock updates. Led transition of printed newsletter to online intranet publication, and initiative for a major upgrade and redesign of the corporation's Web homepage.

Communications Specialist

Federal Reserve Information Technology

Government Agency; 5001-10,000 employees; Information Technology and Services industry

19982000 (2 years)

As part of the Information Technology arm of the nation's Federal Reserve System, Human Resources department, responsible for all internal communications including writing, editing and design of monthly employee newsletter, and quarterly customer newsletter. Created supporting materials for benefits, training and special events including brochures, flyers, posters, etc. Developed and implemented new performance management program promoting coaching skills and enhanced two-way communication between management and staff.

Director of Marketing and Communications

Schnabel Engineering

Privately Held; 201-500 employees; Civil Engineering industry

19891998 (9 years)

Wrote, edited, designed employee newsletter, client newsletter, and all promotional materials including brochures, article reprints, press releases, exhibits, mailings and advertisements. Key role in development and implementation of company's Total Quality initiative including presentations, training and team development. Company awarded that year by the Senate Productivity Council for Significant Achievement in Total Quality.

Kim Cayes' Publications

  • The Need to Learn, and Why Engineers May be Poor Students

    • Journal of Management in Engineering
    Authors: Kim Cayes

Kim Cayes' Skills & Expertise

  1. Change Management
  2. Internal Communications
  3. Employee Engagement
  4. Organizational Development
  5. Newsletters
  6. Marketing Communications
  7. Corporate Communications
  8. Strategic Communications
  9. Writing
  10. Editing
  11. Executive Communications
  12. Word
  13. Intranet
  14. Microsoft Office
  15. Performance Management
  16. Communication Training
  17. Leadership
  18. Team Building
  19. Microsoft Word
  20. Strategic Planning
  21. Vendor Management
  22. Project Management
  23. Social Media
  24. Press Releases
  25. Management
  26. Training
  27. Email Marketing
  28. Human Resources
  29. Advertising
  30. Event Management
  31. Crisis Communications
  32. Communications Planning
  33. Budgets
  34. Coaching
  35. Project Planning
  36. Messaging
  37. Public Relations
  38. Speech Writing
  39. Employee Benefits
  40. Media Relations
  41. Integrated Marketing
  42. Crisis Management
  43. Strategy
  44. Software Documentation

View All (44) Skills View Fewer Skills

Kim Cayes' Education

The George Washington University

M.A., Human Resources/Organizational Development


Hope College

B.A., Communications

Mtn. Lakes High School

Diploma, College Prep

Kim Cayes' Additional Information

Groups and Associations:

IABC (International Association of Business Communicators), Member 1992 – present. Hospitality Chair, Membership Committee.

Honors and Awards:

Gold Sabre Award Winner (The Holmes Group), Category: Change Management, “BASF-Engelhard Integration Communications Program,” BASF Corporation with Gagen MacDonald, 2007

Bronze Sabre Award Nominee (The Holmes Group), Category: Intranet, “BASF, In My Own Words,” BASF Corporation with Gagen MacDonald, 2007

President's “Best in Class” Award in Health Benefits Communication, for Integrated Health Care Education Program, The National Business Group on Health, ICI, 2006

“Impact Award - Direct Mail Piece Promoting Unique Web Landing Page,” NJ Business Marketing Association, ICI, 2006

“Outstanding Feature Article of the Year,” American Society of Civil Engineers, 1998, The Need to Learn, and Why Engineers May be Poor Students, Journal of Management in Engineering.

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