Kia Bauer

Sr. Quality Analyst at Bremer Bank

Location
Greater Minneapolis-St. Paul Area
Industry
Information Technology and Services

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Kia Bauer's Overview

Current
Past
Education
  • LeRoy-Ostrander High School
Connections

500+ connections

Websites

Kia Bauer's Summary

Sr. QA Systems Engineers with over 18 years in the IT industry, including 14 years Leading Quality Assurance Testing Teams and 3 years Business Analysis experience.

Specialties: Sr. QA Test Lead:
• Leading testing teams through the Software Development Lifecycle, ensuring a full integration QA approach
• Implementing QA best practices and methodologies

Business Analyst:
• Identifying, documenting and managing requirements
• Business use case development
• Business process modeling and analysis
• Data modeling

Kia Bauer's Experience

Sr. Quality Analyst

Bremer Bank

Privately Held; 1001-5000 employees; Banking industry

September 2012Present (2 years 1 month) lake elmo, mn

QA Test Lead for projects servicing the Credit and Lending teams within company.

QA Test Lead for Credit Project to implement a New and Improved Retail Loan Origination System.

Assist with QA Methodology Improvement within IT.

Assisted with Testing and Implementation of QA Complete (Smart Bear) software testing tool.

Senior QA Test Lead (Consultant)

Bremer Bank

Privately Held; 1001-5000 employees; Banking industry

November 2010September 2012 (1 year 11 months)

Sr. QA Test Lead and BA for VDI project.

Sr. QA Test Lead for Limited Commercial Imaging project.

Sr. QA Test Lead for Enterprise Service Bus project.

Sr. QA Test Lead for Duplicate Account project.

Sr. QA Test Lead for Small Business Decision project to enhance commercial loan underwriting and house requested data into one system.

Sr. QA Test Lead for Improve Application Delivery project, an infrastructure discovery project which augmented user experience through more efficient application delivery and improved performance of application launch times.

Sr. QA Test Lead for Office 2007 Upgrade project. Upgraded Office XP to Office 2007 for 1,850 + users.

Sr. QA Test Lead for implementing Symantic Management Platform (SMP) tool. Testing effort of the SMP tool included software deployment, desktop patch management, desktop metering and reporting, software inventory, server patch management, software patch management, 3rd party patching, OS deployment, and remote control.

Senior QA Consultant

Solutia Consulting, Inc.

Privately Held; 11-50 employees; Information Technology and Services industry

May 2005September 2012 (7 years 5 months)

Senior QA Consulting experience for 7 1/2 years. Areas of expertise include the following industries: Financial Services and Banking, Printing and Manufacturing, Marketing and Advertising, Transportation and Logistics, Mortgage and Lending, Health Care, Airline, and High School Yearbooks and Online Memory Books.

Senior QA Consultant

Jostens

Privately Held; 1001-5000 employees; Consumer Goods industry

November 2009October 2010 (1 year)

Senior QA Test Analyst on multiple projects, including online yearbook and memory book applications and a project enabling students to create four personal yearbook pages for school yearbooks.

• Organized business requirements into testable requirements, identified test scenarios, created and executed test cases, and maintained test case documentation.
• Responsible for testing global applications, available to colleges and schools, enabling students and school staff to design school yearbooks online and create personal pages customizing their own yearbooks.
• QA Lead for an online memory book project for Jostens’ customer.

QA Consultant

Delta Air Lines

Public Company; 10,001+ employees; DAL; Airlines/Aviation industry

March 2008November 2009 (1 year 9 months)

In support of the NWA/Delta merger, served as a QA Test Analyst on several operations integration efforts.

• $1 million + project for a luggage, mail, container, and freight based scanning system utilizing scanner technology on a VB.net application.

• Numerous merger projects involving a 4 year $15 million program effort. Responsibilities included test case creation and execution, identified, documented, and performed fix-verification testing on multiple sub-projects under a larger project integration umbrella for the Revenue Management Team.

• NWA Revenue Management application to integrate with Deltas main revenue management application, to accommodate the new Delta Airlines business needs. The testing effort ensured the new application remained a user-friendly database query tool allowing Analysts to identify and act on existing and future revenue improvement opportunities for all flights.

• 15 selector switch applications for Red and Blue Tail Flights. The applications utilized one of two forecaster selections, which were responsible for integrating NWA and Delta flight data.

QA Consultant

UnitedHealth Group

Public Company; 10,001+ employees; UNH; Hospital & Health Care industry

May 2007February 2008 (10 months)

QA Test Analyst on a $6 million + project for a leading national health care provider. The web-based application was designed to consolidate multiple applications into a single application and streamline the Health Advisors’ processes for accessing multiple applications while servicing the member’s needs during a call. The new program enabled Health Advisor’s to offer a one-stop contact management solution and service almost any customer call need.

Lead QA Consultant

GMAC ResCap

Public Company; 10,001+ employees; Financial Services industry

February 2007April 2007 (3 months)

Lead Quality Assurance Test Analyst for a national automobile and mortgage company for a web based application. Led testing efforts during unit, functional, system, integration, and user acceptance testing phases.

Lead QA Consultant

C.H. Robinson Worldwide, Inc.

Public Company; 10,001+ employees; CHRW; Logistics and Supply Chain industry

February 2006January 2007 (1 year)

Lead Quality Assurance Test Analyst for a worldwide transportation, logistics, and sourcing company on numerous internal projects within the organization. Led QA testing practices for an Issue Release – Billing Project, Web Retrieval – Imaging Project and numerous smaller enhancement projects.

Lead QA Consultant

MRM Worldwide

Public Company; 1001-5000 employees; IPG; Marketing and Advertising industry

May 2005December 2005 (8 months)

Lead Quality Assurance Test Analyst on a $1 million + project for a local Marketing and Advertising Firm and their client, a Fortune 100 Software Development Company. Led the testing effort on a project for a web based application, designed to create email and print marketing campaigns. The application supported the creation of promotional (initial touch) and transactional (lifecycle) segment marketing campaigns, while using a highly personalized approach of identifying the customer by name and segment and delivering the campaign in an email, web and printed format.

Senior QA Test Lead

Liberty Enterprises, Inc.

Privately Held; 1001-5000 employees; MFW; Financial Services industry

August 2000May 2005 (4 years 10 months)

Summary of projects:
Senior QA Test Lead (01/04 – 05/05) on a $500,000 + project for a .Net English and Spanish version of an Online Check and Accessory Ordering Application for Financial Institution members.

Senior QA Test Lead (01/03 – 12/03) on a $250,000 + project for a web-based multi-product ordering application for Financial Institutions and a web-based Business-to-Business (B2B) application for Financial Institutions, Sales Representatives, and internal employees.

Senior QA Test Lead (01/02 – 12/02) on a $500,000 + project for an online Internet Solutions application for financial institutions, to offer the following services to their members: Internet banking, bill payment, lending, web site development & web hosting.

Senior QA Test Lead (08/00 – 12/01) on a $500,000 + project for online internal billing system and web-based internal reporting application. Projects ran parallel, to integrate the online billing system with the online reporting application.

Senior Tech Support Software Specialist

Liberty Enterprises, Inc.

Privately Held; 1001-5000 employees; MFW; Financial Services industry

October 1995August 2000 (4 years 11 months)

• Mentored and oriented all new Technical Support Software Employees
• Moderated hands-on training and tested learner knowledge of Sales Representatives
• Performed software training sessions for local and out-of-state clients. Conducted question and answer sessions
• Prepared training documentation
• Represented support services during major product rollouts
• Created weekly/monthly call tracking reports
• Coordinated customized changes in Financial Institutions Internet applications to meet business needs
• Participated on software planning committee
• Performed on-site installation of software and provided training
• Provided technical assistance for customers: trouble shooting network, computer, printer and modem issues

Kia Bauer's Certifications

  • Certified Test Manager (CTM) through the International Institute of Software Testing (IIST)

  • Certified Software Test Professional (CSTP) through the International Institute of Software Testing (IIST)

Kia Bauer's Volunteer Experience & Causes

  • Volunteer Interests

    • Causes I care about:

      • Animal Welfare
      • Children
      • Education
      • Health
      • Politics
    • Organizations I support:

      • Foster Care Adoption

Kia Bauer's Skills & Expertise

  1. Mercury Test Tools - Test Direct, Quality Center, and QTP
  2. Leadership
  3. User Acceptance Testing
  4. Process Improvement
  5. Quality Assurance
  6. SDLC
  7. Testing
  8. Quality Center
  9. Cross-functional Team Leadership
  10. Business Analysis
  11. Software Documentation
  12. Integration
  13. Project Management
  14. Team Leadership
  15. Agile Testing
  16. Compliance
  17. Analysis
  18. Management
  19. Test Planning

Kia Bauer's Education

University of Minnesota

Business Analysis Certificate, IT - Business Analysis

20122012

Capella University

Masters of Information Technology, Project Management and Leadership

20062009

Minnesota State University, Mankato

Bachelor of Science, Community Health

19911995

Activities and Societies: Competed on women's track and field both indoor and outdoor seasons on a collegiate track scholarship. Attended college on an academic scholarship. Deans List Junior and Senior years of college.

LeRoy-Ostrander High School

19881991

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