
Senior Technical Project Manager at Akamai Technologies
San Francisco Bay Area

Senior Technical Project Manager at Akamai Technologies
San Francisco Bay Area
- Project Manager with extensive video and unified communications experience.
- International background, previously working in San Jose, Brussels and London.
- Detailed understanding of large enterprise IT environments.
- Experience in leading corporate level strategic initiatives with limited resources.
- Domain knowledge spanning social media, video systems, unified communications and IT.
- Strong technical, strategic thinking, and problem solving skills.
- Excellent communication skills, experience in developing materials for both customers and engineers.
Product and Solution Strategy, Analysis, Solution Development, Ideation, Marketing, Communication, Social Media, Video Systems, Project Management.
(Public Company; AKAM; Internet industry)
October 2009 — Present (2 months)
(Public Company; CSCO; Computer Networking industry)
March 2006 — June 2009 (3 years 4 months)
Owned the definition and delivery of several strategic initiatives for the Cisco on Cisco team. This specialized product marketing team acts as a central point between product development, marketing, sales and IT, and produces customer facing marketing materials detailing how Cisco solutions such as Unified Communications, Telepresence and Data Center Virtualization have been implemented by Cisco IT.
- Defined and managed reporting processes for the "Cisco on Cisco Executive Council", a steering body comprised of key members of the Cisco executive management team.
- Lead the development of a Social Media Marketing strategy for the Cisco on Cisco team, resulting in over 12,000 USD savings in cost avoidance versus traditional web marketing over one fiscal quarter.
- Managed the definition and development of a flash based E-Learning application for internal use by sales teams at Cisco. Since launch the application has had over 5600 registrations and has been cited as instrumental in at least four deals totaling 675k USD.
- Defined user requirements as part of the team responsible for the redesign and successful re launch of the externally facing Cisco on Cisco web page, which now receives over 400K hits per month.
- Defined user requirements for audio and video content for the Cisco on Cisco team, reducing the complexity and improving user experience according to user feedback.
- Project Managed key initiatives within the IT Customer Strategy and Success team.
(Public Company; CSCO; Computer Networking industry)
August 2004 — March 2006 (1 year 8 months)
Defined strategy and process for the Global "Showcase" program, which implemented pre-release or "First Customer Ship" Cisco Unified Communications solutions at key locations throughout the globe, providing over 1000+ global sales staff with advanced exposure to technologies sold to customers.
- Keynote speaker at "Cisco Expo" 2006 in Istanbul, Turkey, attended by prominent Cisco partners in the Turkish marketplace and over 1000 select Cisco customers.
- Managed the transition of the showcase program from individual, sales theatre based implementations to global deployments of Showcase solutions.
- Defined the operating model for merging the previously non-IT supported Showcase model into regular Cisco IT processes.
- Provided regular communications of program progress to senior executive staff.
(Public Company; CSCO; Computer Networking industry)
August 2001 — August 2004 (3 years 1 month)
Responsible for evaluation and architectural guidelines for new Cisco IT product and solutions deployments within Europe.
- Architect and implementation engineer for the European "Showcase" Unified Communications cluster, which served approximately 250 users in London, Brussels and Amsterdam.
- Key member of the team responsible for the first production implementation of Cisco Unity as a Global voicemail solution, in South Africa.
- Member of the global team tasked with the re-architecture of Cisco's internal video conferencing systems.
(Public Company; CSCO; Computer Networking industry)
April 2000 — August 2001 (1 year 5 months)
Responsible for technical pre-sales support of UK based "new service providers", a segment of the service provider industry providing alternative services for consumers. Worked closely with the account manager in the support of more than 40 service provider customers.
- 40+ Service Provider accounts
- Achieved CCNA, CCDP and CCNP qualifications.
- Worked closely with the account manager and vertical sales teams.
(Public Company; CSCO; Computer Networking industry)
March 1999 — April 2000 (1 year 2 months)
Worked with business development to drive sales for IP based video systems across all European customers. Required presenting to, and working with customers on site throughout Europe to implement Cisco's multicast streaming video product (IP/TV) and video conferencing solutions (IP/VC). Specific achievements during this time are:
- Technical Marketing Engineer for IP/TV and IP/VC video systems in Europe.
- Design and implementation of the keynote speaker demo for "Cisco Networkers" 2000 in Paris.
- Construction of customer focused demonstrations for executive briefings at Cisco UK.
- Architect and support for the IP/TV system used at "Cisco Networkers", Copenhagen.
MSc , Research in Particle Physics , 1997 — 1998
MSci , Physics , 1993 — 1997