Senior Vice President at Medmarc Insurance Group
Washington D.C. Metro Area
Senior Vice President at Medmarc Insurance Group
Washington D.C. Metro Area
Product liability claims, claims management, litigation management, claim productivity and negotiation, managing legal service providers.
Freelance business writer and industry presenter/trainer.
Expert witness in cases involving questions of insurance claim procedures, good faith/bad faith, etc.
(Privately Held; 51-200 employees; Insurance industry)
June 1986 — Present (22 years)
Oversee claim operation and product liability litigation for specialty insurance company ($120+M in surplus) that specializes in underwriting product liability coverage for life science companies. Core areas:
Claim Management: Applying P&C claim expertise, capturing significant reduction in loss costs and actuarial trend improvements, producing millions in expense reductions:
* investigating, evaluating, settling, mediating, trial management, litigation management, claim program design, TPA supervision and direction.
*Loss Prevention: Designed and implemented numerous programs, reducing the frequency and severity of product liability casualty losses for medical device and biotech manufacturers. Directed development of a stream of value-added “deliverables” – seminars, newsletters, videos, audio-tapes, risk management software, etc -- to curtail claims and provide service differentiation.
(Public Company; 1001-5000 employees; Insurance industry)
August 1977 — June 1986 (8 years 11 months)
At Crawford & Company, Kevin assisted and led a team of claim professionals in all aspects of claim service for myriad clients, including Fortune 500 companies. Implemented in-house adjuster training programs in claim investigation and evaluation. Chief responsibility for workers comp program for Washington Metro Area Transit Authority and personally managed the medical malpractice program for Washington, D.C.-area teaching hospital chain. He helped prepare new business proposals and led a high-performing adjusting team which boosted branch office productivity and profitability.
M.A., Government, 1976 — 1977
B.A., Politics, 1972 — 1976
Risk management; litigation management; product liability claims-handling and claims management; claim operations; productivity and time management. Personal interests: racquetball, tennis, martial arts, fitness, MMA, reading.
Society of Chartered Property & Casualty Underwriters (CPCU);
Associate in Claims (AIC) Text Advisory Board
American Society of Healthcare Risk Management (ASHRM);
Council for Litigation Management (CLM)
RiskList,
Society of Insurance Educators and Trainers (SITE), ,
Author of over 600 published articles and ten books on insurance claims, risk management, customer service and productivity.
Chartered Property & Casualty Underwriter (CPCU) designation
Associate in Claims designation (AIC)
Associate in Risk Management designation (ARM)
Associate in Management designation (AIM)
Associate in Reinsurance designation (ARe)
CPD -- Continuing Professional Development Designation
Contributing Editor, CLAIMS Magazine
Editorial Advisory Board, MEDICAL PRODUCT OUTSOURCING magazine
Vice President, Advisory Board, Council for Litigation Management
Editorial Board, "Medical Malpractice Law & Strategy"
Society of CPCU "Standard Setter"
Society of CPCU Ethics Review Board