Kevin Quinley, CPCU, ARM

Current

• Vice President, Risk Services at Berkley Life Sciences
• Principal at Business writer, risk management and claims expert, speaker, trainer and expert witness

Past

• Vice President, Advisory Board at Council on Litigation Management
• Senior Vice President at Medmarc Insurance Group
• Claim Supervisor at Crawford & Company

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Education

• The College of William and Mary
• Wake Forest University
• Lake Taylor High School

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Recommended

85 people have recommended Kevin

Connections

500+ connections

Industry

Insurance

Websites

• Quinley on Risk Management
• "The Claims Coach"
• Latest CLAIMS Magazine column

Kevin Quinley, CPCU, ARM’s Summary

I assist life science clients in addressing risk management challenges arising from their product liability exposures. Additionally, I serve as a resource in risk selection, analysis and claims management for life science risks. The latter include medical device companies, pharmaceutical firms, biotech entities, clinical trial companies and contract research organizations.

Through writing and speaking activities in the risk management arena, I develop “deliverables” and content to assist client and differentiate Berkley Life Sciences as a premier provider of financial protection geared to life science entities.

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I have written over 600 articles on claims, insurance and risk management and ten books:

"Time Management for Claim Professionals" National Underwriter, www.nuco.com

"The Quality Plan" (National Underwriter, www.nuco.com)

"Litigation Management" (IRMI, Dallas, www.irmi.com)

"Claims Management" (LRP Publications)

"Successful Claim Negotiation" (Marshall & Swift)

"Avoiding Product Liability and Managing Litigation" (LRP Publications, http://www.lrp.com)

"Bulletproofing Your Medical Practice: Risk Strategies for Physicians" (SEAK, Inc.)

"Business at Risk: Managing Terrorism Threats" (with Don Schmidt) NUCO

"Well Adjusted: 185 Success Tips for Adjusters" (National Underwriter)

"Adjusting Adversity: Adapting to Worst-Case Scenarios" (National Underwriter)

CONTRIBUTING AUTHOR to ...

"The Claims Environment" (Second Edition – AIC textbook) 2000

"Principles of Workers Compensation Claims" (Second Edition) 1998

"Marketing Medical Devices in the United States", 2004, Euromed Communications Ltd.

Publisher of FREE monthly e-zine on claim productivity, CLAIMS CAFFEINE, (subscribe by emailing: claims_caffeine-subscribe@yahoogroups.com)

Kevin Quinley, CPCU, ARM’s Specialties:

Product liability claims, commercial casualty/liability claims, claims management, litigation management, claim productivity and negotiation, insurance claim training, managing legal service providers, business development strategies for law firms.

Freelance business writer and industry presenter/trainer.

Expert witness in cases involving questions of insurance claim procedures, good faith/bad faith, etc.

Kevin Quinley, CPCU, ARM’s Experience

• Vice President, Risk Services

  Berkley Life Sciences

  (Public Company; WRBC; Insurance industry)

  May 2009 — Present (3 months)

  Helping life science clients address their product liability risks.

• Principal

  Business writer, risk management and claims expert, speaker, trainer and expert witness

  (Insurance industry)

  October 1999 — Present (9 years 10 months)

  Freelance business writer specializing in risk management, insurance, claims and litigation management topics. Keynote speaker, trainer and workshop leader on topics relating to business productivity, product liability, litigation management, customer service and claim negotiating. Consult with law firms on tactics to boost business. Expert witness and litigation support services on coverage disputes and insurance claim issues.

• Vice President, Advisory Board

  Council on Litigation Management

  (Insurance industry)

  May 2008 — February 2009 (10 months)

  Assisting professional group aimed at furthering the discipline of litigation management. Lead Public Relations subcommittees devoted to online outreach for CLM, development of intellectual property content for the Council on Litigation Management, promoting the CLM through presentations, programs and writing activities.*
  
  * (Volunteer role -- non-paid position)

• Senior Vice President

  Medmarc Insurance Group

  (Privately Held; 51-200 employees; Insurance industry)

  June 1986 — May 2008 (22 years)

  Oversee claim operation and product liability litigation for specialty insurance company ($120+M in surplus) that specializes in underwriting product liability coverage for life science companies. Core areas:
  
  Claim Management: Applying P&C claim expertise, capturing significant reduction in loss costs and actuarial trend improvements, producing millions in expense reductions:
  * investigating, evaluating, settling, mediating, trial management, litigation management, claim program design, TPA supervision and direction.
  
  *Loss Prevention: Designed and implemented numerous programs, reducing the frequency and severity of product liability casualty losses for medical device and biotech manufacturers. Directed development of a stream of value-added “deliverables” – seminars, newsletters, videos, audio-tapes, risk management software, etc -- to curtail claims and provide service differentiation.

• Claim Supervisor

  Crawford & Company

  (Public Company; 1001-5000 employees; Insurance industry)

  August 1977 — June 1986 (8 years 11 months)

  At Crawford & Company, Kevin assisted and led a team of claim professionals in all aspects of claim service for myriad clients, including Fortune 500 companies. Implemented in-house adjuster training programs in claim investigation and evaluation. Chief responsibility for workers comp program for Washington Metro Area Transit Authority and personally managed the medical malpractice program for Washington, D.C.-area teaching hospital chain. He helped prepare new business proposals and led a high-performing adjusting team which boosted branch office productivity and profitability.

Kevin Quinley, CPCU, ARM’s Education

• The College of William and Mary

  M.A. , Government , 1976 — 1977

  Activities and Societies:

  Masters Thesis: "Discord and Unity: A Comparative Study of Soviet Dissident Political Theory"
  Lettie Pate Evans Scholar

• Wake Forest University

  B.A. , Politics , 1972 — 1976

  Activities and Societies:

  Debate Team 1972-75 Captain 1974-75
  Represented Wake Forest University at National Debate Championships: 1974, 1975
  Old Gold & Black -- Campus Newspaper

• Lake Taylor High School

  College Prep

  Activities and Societies:

  Debate Team Captain

Additional Information

Kevin Quinley, CPCU, ARM’s Websites:

• Quinley on Risk Management
• "The Claims Coach"
• Latest CLAIMS Magazine column

Kevin Quinley, CPCU, ARM’s Interests:

Risk management; litigation management; product liability claims-handling and claims management; claim operations; productivity and time management. Personal interests: racquetball, tennis, martial arts, fitness, MMA, reading.

Kevin Quinley, CPCU, ARM’s Honors:

Author of over 600 published articles and ten books on insurance claims, risk management, customer service and productivity.

Chartered Property & Casualty Underwriter (CPCU) designation
Associate in Claims designation (AIC)
Associate in Risk Management designation (ARM)
Associate in Management designation (AIM)
Associate in Reinsurance designation (ARe)
CPD -- Continuing Professional Development Designation

Contributing Editor, CLAIMS Magazine
Editorial Advisory Board, MEDICAL PRODUCT OUTSOURCING magazine
Vice President, Advisory Board, Council for Litigation Management
Editorial Board, "Medical Malpractice Law & Strategy"
Society of CPCU "Standard Setter"
Society of CPCU Ethics Review Board

Kevin Quinley, CPCU, ARM’s Contact Settings

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