
Business Manager / Entrepreneur / Innovativion and Technology in Business
Greater New York City Area

Business Manager / Entrepreneur / Innovativion and Technology in Business
Greater New York City Area
Think big...act bigger!
(Computer Networking industry)
June 2008 — Present (1 year 6 months)
Developed idea and designed interface for the online consumption aggregator. Assembled a team of developers and programmers with no working capital. Managed team and project goals by leading weekly conference meetings. Reached out to several early investors and startup incubators.
(Computer Hardware industry)
April 2005 — July 2008 (3 years 4 months)
Founded and incorporated company in April of 2005. Developed unique product-line. Established online payment gateway with all major credit cards. Handled hardware and software related support questions. Lead all marketing objectives; created all graphics, digital banners, advertisements, and promotional materials related to company. Directed the development of our full-featured e-commerce website, communicating directly with various web developers; ensured deliverables and timelines were met and executed.
▪ Managed and updated website content / product database
▪ Installed hardware components and configured software settings on each machine
▪ Managed off-site technical support center.
▪ Lead our SEO marketing efforts; managed simultaneous PPC advertisement campaigns.
▪ Established partnerships with local manufacturers and technology wholesalers.
(Privately Held; Computer Networking industry)
January 2007 — June 2007 (6 months)
Assessed and alleviated the influx of client emails and customer support questions by implementing a flexible customer support ticketing system.
▪ Researched and evaluated multiple ticketing systems. Organized and detailed project objectives in weekly journals, GANTT charts, progress reports, and simulated demos.
▪ Implemented Kayako’s eSupport onto UNIX-based servers. Configured ticketing system with email alerts, flags, and urgency ratings.
B.S. , Business Administration , 2003 — 2007
Graduated with a concentration in Business Management. Minored in Management Information Systems.
technology, venture captial, kick-ass gadgets, reading Kawasaki, tech/business blogs, innovation, graphic design, creative marketing, new-gen businesses, corporate competition, surfing, snowboarding, jiu-jitsu