
Director of Supply Chain Operations at Whirlpool Corporation
Benton Harbor, Michigan Area

Director of Supply Chain Operations at Whirlpool Corporation
Benton Harbor, Michigan Area
I graduated Cornell University in 1984 with a degree in Government/International relations. I spent the next 9.5 years in the Army with tours at Ft. Carson, Germany and Washington D.C. After proudly serving my Country, I left the Army to join civilian life and went to work for Schneider National / Schneider Logistics, the nation's largest transportation and logistics company. At Schneider, I served in multiple leadership and logistics planning roles.
Serving as the General Manager of Schneider's Ford business, my team managed all the transportation, logistics operations, logistics sourcing, claims management, and freight payment for Ford Service parts. From this role, I formed a team which developed and installed the Customer Relationship Management (CRM) program at Schneider. I have also worked in Business Transformation using my skills as a six sigma green belt and the learnings received from attending many Michael Hammer courses.
In 2005, I began working for Whirlpool Corporation in the North American Supply Chain group and am currently the Director of the Product Fulfillment team for the Fabric Care business. I work with planning, S&OP, inventory management and production planning. This is a cross functional team involving merchandising, manufacturing, supply chain, production management and inventory management. We are directly responsible for availability, fill rates and inventory levels (working capital efficiency).
I received my MBA from University of Wisconsin Oshkosh in 2002 with honors and am a member of the National Honor Society for business school graduates (Beta Gamma Sigma).
(Public Company; WHR; Consumer Goods industry)
October 2008 — Present (1 year 3 months)
Responsible for the complete logistics operations for all finished goods in the United States. Including product coming from Mexico into the U.S. and product moving from the U.S. to Mexico and Canada. Directly responsible for a budget in excess of $500M and over 1,000 employees, both third party logistics providers and Whirlpool employees.
Responsible for establishing transportation, distribution and quality strategy and executing that strategy. Ultimately responsible for the daily service to our trade partners and consumers.
(Public Company; 10,001 or more employees; WHR; Consumer Goods industry)
August 2007 — October 2008 (1 year 3 months)
Responsible for the management of a cross functional team with the goal of managing demand and supply for our fabric care business.
Management of availability and order item fill rate along with cash flow generated from proper inventory management. Ultimately responsible for inventories in excess of $200M and the reduction of those inventories while maintaining a high level of availability.
Manage total inventory along with distribution of the inventory across the United States and the SKU mix of the inventory.
(Public Company; 10,001 or more employees; WHR; Consumer Goods industry)
November 2005 — July 2007 (1 year 9 months)
Responsible for 15 factory distribution centers, corporate transportation and damage reduction/quality for our entire supply chain. Managed over 400 associates and responsible for over $400M in spend.
Directly responsible for quality improvement (service, damage reduction) and cost reduction initiatives.
(Privately Held; 10,001 or more employees; Transportation/Trucking/Railroad industry)
August 2004 — November 2005 (1 year 4 months)
I am working a Siebel installation and managing the CRM project. I also work with our Business Transformation Team which is involved in Business Process Mapping and development.
(Privately Held; 5001-10,000 employees; Logistics and Supply Chain industry)
January 2002 — January 2004 (2 years 1 month)
- General Manager of a business unit responsible for all logistics for Ford Service Parts as an outsourced activity.
- Responsible for over 100 employees
- Responsible for over $350M in transportation spend
- Responsible for an operating budget of $20M
(Government Agency; 10,001 or more employees; USA; Military industry)
1984 — 1993 (9 years )
M.B.A , Business , January 1995 — June 2000
B.A. , International Relations / Government , September 1980 — June 1984
Supply chain and logistics, technology, my son and his life, innovation, Teaching (I teach M.B.A. courses at Lakeland College, WI)
Warehousing Education and Research Council (WERC), Council of Supply Chain Management Professionals (CSCMP), CSCMP Southwestern Michigan, Running for President
Multiple awards while in the Army, 4 presidential/Customer service awards from Schneider.