
Community Manager at Dimdim
Greater Boston Area

Community Manager at Dimdim
Greater Boston Area
Delivering results in high pressure situations. Strategic thinker, leading effectively in ambiguous and challenging environments. Exceptional performance, business-process minded, results oriented, with a strong customer focus.
Community
-driving online community
-supporting online marketing campaigns
-developing information architecture
-listening and empathy
Business
-advocating for social media & effective web strategies
-leading teams since 2000, full web life cycle
-accountable across languages & geographies
Technology
-blogs, forums, podcasts, wikis, rss, video sharing
-web production
-web architecture
-web development
-web operations
(Privately Held; 11-50 employees; Computer Software industry)
November 2008 — Present (1 year 1 month)
(Public Company; 1001-5000 employees; AVID; Computer Software industry)
January 2005 — July 2008 (3 years 7 months)
Provide strategic direction for division web presence within online marketing. Full time team of 7 in US and UK, with external agencies, vendors and contractors as needed. Responsible for all aspects of 17 sites worldwide, serving Americas, Europe, and Asia (13 languages.) Sites include corporate presence, regional variants, online community, channel extranet, and electronic software delivery. Manage stakeholder relationships across enterprise.
(Management Consulting industry)
July 2004 — December 2004 (6 months)
Develop relationships with prospective clients on virtual leadership (geographically and culturally distributed teams). Consult on marketing, training, staffing, sales, and effective use of the Web.
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
2000 — February 2004 (4 years )
Develop high-performance team (6 full-time, 7 contractor). Forge effective relationships with business stakeholders and cross-departmental project teams. Conduct periodic client reviews. Manage team priorities, balance business and customer impact, negotiate to ensure effective resource use.
(Internet industry)
1999 — 2000 (1 year )
Joint venture for Web marketing, analysis, development, and design. Consult on Web analysis, design, and development.
(Public Company; 1001-5000 employees; SY; Computer Software industry)
1996 — 2000 (4 years )
(Public Company; 1001-5000 employees; SY; Computer Software industry)
1995 — 1996 (1 year )
(Public Company; 1001-5000 employees; Computer Software industry)
1994 — 1995 (1 year )
Bachelor of Arts , Speech Communication (Interpersonal Communication) , 1990 — 1994
Management, Marketing, Communication, Project Management
Leadership
• Leadership Development Program, Avid, 2007
• The Virtual Leader, HeiterConnect, 2003
• Basic Blue Management Training, IBM, 2003
• Leadership Fundamentals, Achieve Global, 1999,2000,2002
• Managing Diversity, IBM, 2003
Marketing
• Effective Product Marketing, Pragmatic, 2007
Communication
• Negotiation Skills, Avid Technology, 2005
• Creating High Performance Teams Through
Better Communication, IBM, 2003
Project Management
• Project Management Simulation, Boston Univ., 2006
• Project Quality Management, Boston Univ.2005
• Project Management Professional Preparation, William George Associates, 2004
• Mastering Project Management, Sybase, 1999
Web; Social Media/Online Conversations; Leadership; Management; Project Management; Public Speaking; Hiking;
Act Now--Outstanding Service Award, Avid, September 2006