Director of Product Development at Expert Negotiator llc.
Phoenix, Arizona Area
Director of Product Development at Expert Negotiator llc.
Phoenix, Arizona Area
(Information Technology and Services industry)
March 2008 — Present (1 year 5 months)
• Align ExpertNegotiator web applications, software, and products with company objectives
• Implement technology solutions to streamline customer and internal processes
• Manage multiple external design, marketing, and development teams
• Consult with marketing, training, and key stakeholders in IT solutions and requests
• Manage all technology related projects in terms of budgeting, project management, and functionality
• Manage customer support processes, online subscription billing, and website development
• Consult ExpertNegotiator management on web traffic, suggest and implement adjustments to marketing processes
• Provide creative and technology direction in all areas of business
• Provide requirements documentation and contracts to external suppliers and ensure adherence
(Information Technology and Services industry)
January 2006 — Present (3 years 7 months)
Website and Web Application Consulting, Product Development, and other Design Services.
(Public Company; 10,001 or more employees; DHL; Logistics and Supply Chain industry)
February 2006 — February 2008 (2 years 1 month)
(Design industry)
January 2004 — January 2006 (2 years 1 month)
Direct all engineering and design operations for all product lines and clients
Consult in marketing campaigns, requirements, and metrics
Deliver solutions to clients on time and under budget
Create connections to overseas manufacturing and development channels
Provide leadership and project management to all design processes
Ensure that products are designed, re-designed, and new product lines introduced, in order to meet quality and sales objectives
Maintain economical production methods
Recommend changes, reviews progress, and approve cost estimates or proposals
Manage utilization of equipment, facilities, and personnel to obtain maximum efficiency and meet performance objectives
(Architecture & Planning industry)
October 2003 — February 2004 (5 months)
Manage large expansion and relocation of business, equipment, and purchase of new equipment
Develop and deploy project parameters, requirements, and budgeting to management
Manage and develop internal applications (PHP, SQL, HTML, XML, JavaScript, ActionScript)
Manage design of web pages, fliers, advertisements, trade show booths, and marketing media
Build intranets, monitor firewalls and FTP systems to ensure a secure network between clients
Monitor employee computer usage and update all servers and desktop computers
Troubleshoot any hardware, network, or software issues
Test applications and build redundant backup systems for terabytes of data