Kevin Smith

Current

Test Engineer/Onsite QA Lead at Infosys Technologies Ltd

Past

User Support Technician at Division Of Engineering Computing Services
IT Support Technician at CAS InfoTech
Media Intern at PHD USA/Omnicom Media Group

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Education

Michigan State University - College Of Communication Arts And Sciences
Michigan State University - James Madison College
Michigan State University

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Recommended

1 person has recommended Kevin

Connections

124 connections

Industry

Information Technology and Services

Kevin Smith’s Summary

I am currently working as a Test Engineer/Onsite QA Lead at Infosys Technologies Limited. I spent five months training and working in India, and am now deployed to a client site in San Jose, CA (for a leading networking services/hardware firm), as part of their Product Engineering and Validation Solutions group, performing a variety of tasks in the testing/QA field.

I have experience in information technology support in the public sector, allowing me to understand the dynamics and requirements of implementing IT in large governmental and educational institutions. I worked with end-users from a variety of communications and engineering disciplines as well as cultural backgrounds.

In addition, I have had experience within the Media/Advertising industry, primarily on the Media Planning end of things. As a Media Intern for PHD Detroit, Media Agency of Record for DaimlerChrysler Corporation, I helped to plan and execute a comprehensive media plan to launch the 2006 Jeep Commander. Due to my dedication and commitment to quality work, my superiors gave me responsibilities normally reserved for full time Assistant Media Planners.

Kevin Smith’s Specialties:

XHTML, Software Testing/Development Life Cycle, C, SQL (Oracle, MySQL), RequestTracker, Quality Center, *NIX (FreeBSD, Sun Solaris, Linux), Windows 2000/XP desktop support, cross-cultural communication (with expertise in Indian culture), business writing, system development methodology.

Kevin Smith’s Experience

Test Engineer/Onsite QA Lead

Infosys Technologies Ltd

(Public Company; INFY; Information Technology and Services industry)

July 2007 — Present (2 years 1 month)

Coordinate test planning/preparation/execution for enterprise-level/mission critical Oracle ERP implementation for leading networking manufacturing/services firm located in San Jose, CA. Coordinate and direct efforts of offshore teams in Bangalore and Hyderabad, India - leveraging the Global Delivery Model to provide high quality results for our clients and increased productivity for my company. Meet with project stakeholders to ensure that all business and functional testing requirements are covered.
User Support Technician

Division Of Engineering Computing Services

(Educational Institution; 11-50 employees; Information Technology and Services industry)

February 2006 — May 2007 (1 year 4 months)

Supported a mixed network of PC (Windows 2000/XP and Linux)/Mac OSX/Sun Solaris workstations, laptops and servers as Level 1 support. Repaired software, hardware and network issues faced by faculty, staff and students. Escalated major issues as required to ensure proper functioning of our network for teaching and advanced research.
IT Support Technician

CAS InfoTech

(Educational Institution; 10,001 or more employees; Information Technology and Services industry)

February 2005 — December 2005 (11 months)

IT Support in mixed PC/Apple network @ MSU.
Media Intern

PHD USA/Omnicom Media Group

(Public Company; 10,001 or more employees; OMC; Marketing and Advertising industry)

May 2005 — August 2005 (4 months)

Helped plan and execute media plan for Jeep division of DaimlerChrysler Corporation
Evaluated and recommended media properties to executive level decision-makers at client (DCX). Was able to plan and recommend five figure media purchase that was accepted by client.

Kevin Smith’s Education

Michigan State University - College Of Communication Arts And Sciences

BA , , Telecommunication, Information Studies and Media , 2003 — 2007

Graduated with honor.

Activities and Societies:

Phi Sigma Pi National Honor Fraternity, Phi Beta Kappa, ASCOT
Michigan State University - James Madison College

BA , International Relations , 2003 — 2007

Graduated with honor.

Activities and Societies:

Phi Sigma Pi, Associated Students With Career Orientation In Telecommunication, Phi Beta Kappa
Michigan State University

Additional Information

Kevin Smith’s Interests:

new gadgets, digital media, music, reading, social media, computer-mediated communication, economic development, blogging, personal development

Kevin Smith’s Groups:

Michigan State University Alumni Association, Association of Computing Machinery, National Eagle Scout Association, Phi Sigma Pi National Honor Fraternity Alumni Association, Help A Willing Kid Foundation (Lansing, MI), BSA Troop 101, ASCOT