
Customer Focused Process at Lexmark
Lexington, Kentucky Area

Customer Focused Process at Lexmark
Lexington, Kentucky Area
Advocating differential value. Striving for rapid and multiple iterations wherever possible. Choosing the hard way.
Measurement of results or activity. Practical application of experience.
(Public Company; LXK; Information Technology and Services industry)
October 2009 — Present (2 months)
Expanding the pattern recognition, algorithm optimization and problem solving talents of our people beyond subsystems within the products we develop. Applying higher integration within the customer environment that creates positive customer experiences interacting with our products.
(Public Company; LXK; Computer Hardware industry)
March 2000 — October 2009 (9 years 8 months)
Develop a pipeline of talent for the company while delivering and supporting products.
(Public Company; LXK; Information Technology and Services industry)
May 1995 — May 2000 (5 years 1 month)
Project manager for various color laser products. Responsible for integration of a Lexmark controller into three acquisition engines. Each of the three engines were the first color lasers for three different manufacturers in Japan.
(Public Company; LXK; Information Technology and Services industry)
October 1992 — May 1995 (2 years 8 months)
Product Engineering for color postscript products supplemented with project management of several simple acquisition products.
(Public Company; LXK; Computer Hardware industry)
March 1991 — October 1992 (1 year 8 months)
Technical interface for joint development effort between Lexmark and vendor in Cambridge, MA. Wrote GUI and State code to a new specification and interfaced it to the vendors deliverables.
(Public Company; IBM; Information Technology and Services industry)
March 1990 — March 1991 (1 year 1 month)
Worked with team from IBM Japan in Yamato to specify firmware for partner to develop and manufacture a family of dot matrix products. Developed tools to port fonts to a different compression algorithm specified by partner.
(Public Company; IBM; Information Technology and Services industry)
May 1988 — March 1990 (1 year 11 months)
Mechanism control firmware for two generations of 24 pin dot matrix products. IBM Proprinter x24 and x24L in 1988. IBM PS/1 Printer and X24P in 1990.
BSCEE , 1984 — 1988
Internship at Lafayette Instrument Company, prototyped an embedded system to drive an integrated thermal printhead chart recorder instead of moving arms with ink bottles.
1980 — 1984
Small Group Relationships, Mountain Biking, Ultimate Frisbee, Community Building
Church at Tatesbrook, Cumberland Hills Neighborhood Association, Tatesbrook Neighborhood Association