Co-Founder / CEO
Career Entrepreneur ✹ CEO, Biz Dev & Product ✹ Retention Strategist ✹ Empowering SMBs with Predictive Analytics
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Co-Founder / CEO
My name is Kevin Dykes and for nearly 20 years I've been a career B2B software entrepreneur in cloud, SaaS, e-commerce, predictive analytics and marketing automation for small and midsized businesses (SMBs). I’ve had my share of success and failure and I’m always learning and applying my experiences toward building new companies in smarter, leaner, faster ways. And I love sharing that knowledge with others. I thrive on mentoring entrepreneurs with the gory details of times both good and bad to help increase their chances of success.
I'm a problem-driven guy fascinated by seeking out business challenges that are not well-served. It motivates me to learn first-hand what our customers need to make their businesses run better. It energizes me to envision solutions, build partnerships and lead teams to bring them to life.
I understand the problems SMBs face, having started and worked with so many of them. The fact: less than 20% of shoppers will buy from an e-commerce online store more than once. Considering the time and effort that goes into acquiring new customers, this is a terrible fact. I have experienced this pain of missed opportunities because of poor customer retention.
With RetentionGrid we will change this fact. I am committed to getting our automated customer retention solution out there on a broad scale. We’re on a mission to level the playing field for SMBs who compete in a world of e-commerce giants, while helping them to stay true to the qualities that make them uniquely competitive and loved by their customers. RetentionGrid will help them keep their customers coming back!
If you would like to learn more about RetentionGrid or my experiences, please connect with me at firstname.lastname@example.org.
Specialties: Product Definition, Go-to-Market, Business Strategy, Growth, Product Management, Web Strategy, Cloud Technology, API-Powered Partnerships, Strategic Partner Development, Market Development, Startup Business Model Innovation, Inbound Marketing
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