Kevin Burgoyne

Current

• President at Agency Analysts, Inc.
• Production Analyst at AMCOL Systems, Inc.

Past

• Collections Manager at Stephens & Michaels Associates

Education

• University of Massachusetts, Amherst
• Haverhill

Recommended

2 people have recommended Kevin

Connections

65 connections

Industry

Telecommunications

Kevin Burgoyne’s Summary

I have over ten years experience in first/third party collections, primarily focused on business development. I approach agencies through a production perspective. My goals are to develop an analytical process to determine work plans, dialer management, and appropriate staffing levels to maintain healthy profit margins. How can I help you ascertain where to curb your collection activities and automate processes to the levels that produce fees while limiting/eliminating cost to increase your company's ROI on overhead, particularly in the area of FTE?

Benjamin Franklin said it best..."Well done is better than well said. "

Kevin Burgoyne’s Specialties:

dialer management, inventory management and penetration, production based data analysis, database management, client service management, auditing management, RFP development, corporate infrastructure development, standard operating procedure development, state and federal compliance development, Complimentary Network of Industry Software and Product Support Contacts to maximize corporate growth

Kevin Burgoyne’s Experience

• President

  Agency Analysts, Inc.

  (Telecommunications industry)

  August 2008 — Present (1 year 4 months)

  Agency Analysts, Inc. is a start-up company in the area of dialer consulting, call flow management, system automation, dialer efficiency training, and data warehousing and reporting, all for the purposes of increasing a companies production efficiency and increases to the company's overall bottom-line.
  
  With several computer programmers, a computer network consultant, and myself, we are prepared to take on the telecommunications industry, instructing companies that vastly under-utilize the most productive tool available, the dialer.
  
  Your bottom-line is our top priority!

• Production Analyst

  AMCOL Systems, Inc.

  (Financial Services industry)

  April 2005 — Present (4 years 8 months)

• Collections Manager

  Stephens & Michaels Associates

  (Financial Services industry)

  December 2000 — April 2005 (4 years 5 months)

Kevin Burgoyne’s Education

• University of Massachusetts, Amherst

  1993 — 1998

• Haverhill

  1989 — 1993

Additional Information

Kevin Burgoyne’s Interests:

BUSINESS: Profit Margins...It's all about a numbers game to me...how much more can I make without increasing overhead? How much more productive can employees be through proper training, motivation, expectations, and technology; PERSONAL: Besides my family? Is there anything else worthy of my free time?

Kevin Burgoyne’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests