Web Design and Communications Associate at JPMorgan Chase
Greater Chicago Area
Web Design and Communications Associate at JPMorgan Chase
Greater Chicago Area
Kesha Watson has been an employee of the Bank since June 2001. In her current role as Communications and Web Development Associate for the Commercial Loan Services (CLS) Business Management Office (BMO), Kesha is responsible for the CLS Website and all project/business as usual communications impacting CLS.
As a communications resource, her daily activities include developing communication plans, audience analysis, distribution list development, communication development and gaining communication approvals from the appropriate levels of management. In addition, Kesha is the Web Administrator for the CLS Website where she is responsible for overall site operation, content/data management, visual/architectural design and the processing of incoming web tickets.
In the past, she served a broader audience in a similar capacity as a member of the Global Credit Risk Management Operations (GCRMO) Communication Team. Prior to transitioning to the CLS Business Management Office, she was a member of the Workforce Learning and Performance Team. Her role included assisting in the management of training efforts for projects and change initiatives within Commercial Loan Services. Some of her other responsibilities included performance consulting, leadership/management development, researching industry best practices and meeting facilitation.
Additionally, Kesha has served the Bank as a Process Analyst within the CLS New Business Strategy Team. Through various improvement initiatives, she aided in identifying and addressing the nature and extent of leadership development opportunities within CLS.
Graduating with her Bachelors of Science (BS) from Chicago State University, Kesha concentrated in the study of Marketing Management. With a dedication to Life-Long-Learning, she is currently pursing her degree in Interactive Media Development at the Illinois Institute of Art – Chicago.
communications web design specialist,
energetic and spirited project manager, graphic design guru, innovative strategy genius, media and marketing superstar
(Public Company; 10,001 or more employees; JPM; Banking industry)
May 2002 — Present (6 years 6 months)
KEY ACCOMPLISHMENTS:
- Managing and developing content, architecture and graphical elements for the GCRMO Websites Redevelopment Project.
- Designing the Controls, Consistency, People, Partnership (CCPP) Web and Communications logo for the GCRM Ops organization
- Developing communications media (logos, newsletters, emails, etc.) for departments within the GCRMO organization and the JPMC Diversity Group – UJIMA Chicago
- The implementation of a structured communication submittal and approval process that insures that communication needs are met and distributed to the appropriate audiences.
- Serving as a technical liaison within the GCRMO Communications team while partnering with company-wide technical resources.
(Banking industry)
2003 — 2008 (5 years)
(Public Company; 5001-10,000 employees; Retail industry)
June 1998 — February 2007 (8 years 9 months)
Functioning as store office administrator, answering phones, handling customer issues, filing documents, reviewing employment applications, delegating store operations resources (security, engineering, housekeeping, etc.), and assisting with staff scheduling.
KEY ACCOMPLISHMENTS:
- Filling sales executive position throughout numerous departments/areas of the store
- Commended for outstanding customer service
(Public Company; 10,001 or more employees; ONE; Banking industry)
June 2001 — May 2002 (1 year)
Served as a Process Analyst within the Commercial Loan Services New Business Strategy Team. Through various improvement initiatives, aided in identifying and addressing the nature and extent of leadership development opportunities within Commercial Loan Services.
KEY ACCOMPLISHMENTS:
- Developing Leadership Development Powerpoint presentations and learning tools.
- Developed initial mock-up and design of the Large Corporate Loan Services website.
BFA, Interactive Media Design, 2003 — 2009 (expected)
BS, Marketing Management, 2002 — 2002
Marketing 1998 — 2002
Illustration, Yoga, Reading, Watching HGTV, Trying New Restaurants, Traveling
AIGA Member
Toastmasters International
JP Morgan Chase Web-Tool Consortium Member
Chairperson of the New Israelite M.B. Church Marketing Ministry
Chairperson of the New Israelite M.B. Church Scholarship Ministry
Head of Event Planing for the New Israelite M.B. Church Singles Ministry
Financial Trustee for New Israelite M.B. Church
Vice President of Leadership Identification SBI Human Resources, INC. - Florida A&M University
Vice President of Special Projects, SBI Creative Consultant, INC. - Florida A&M University
Team Instructor SBI Business Writing, INC. - Florida A&M University