Ken Cameron

Current

• Senior IT Delivery Executive at Windsor Group

Past

• Senior Vice President at AIG
• Consultant & Practice Leader, Enterprise Computing at InSource Partners, Inc.
• Vice President, Managed Services North America at Atos Origin

• Corporate Vice President at SAIC
• Vice President, Operations Services Group at Affiliated Computer Services, Inc. (ACS)
• Vice President and Director at Visa, U.S.A.
• Sales, Staff, and Management at IBM

see less...

4 more...

Recommended

7 people have recommended Ken

Connections

286 connections

Industry

Information Technology and Services

Ken Cameron’s Summary

IT INFRASTRUCTURE EXECUTIVE:

IT LEADER: an IT service delivery & financial turnaround specialist with multiple successes fixing underperforming IT infrastructure groups. I’ve held progressively responsible consulting, management & executive positions in medium to large IT infrastructure environments, covering help desks, desktops, network (LAN/WAN, voice/data), & multiple domestic/global data centers (with Wintel, Linux, VMWare, UNIX, AS/400 & mainframes). I’ve consistently raised & won awards for higher levels of service quality & increased customer satisfaction, while meeting/beating financial targets with budgets/P&Ls up to $300MM, & staff sizes of 600+ in US, Europe, Asia, and Latin America. My expertise is both tactically & strategically focused.

PROCESS ORIENTATION: firm foundation in process management disciplines with particular expertise in ITIL, Disaster Recovery & Business Continuity. My ITIL experience includes process implementation on a global scale. ITIL V3 Foundations certified.

OUTSOURCING/CLOUD SME: direct involvement in & excellent understanding of outsourcing along with current offspring (ITO, BPO, RIM, Managed Services, ASPs, "In-sourcing", along with the implications of onshore, offshore, near-shore environments, plus Cloud Computing for enterprises, “IaaS/PaaS/SaaS”). Member of the Outsourcing Institute plus several LinkedIn Outsourcing & Cloud discussion groups.

STYLE/APPROACH: My success is due to a unique combination of business acumen, financial savvy, & superb written & verbal communications skills, plus broad technical ability (and aptitude), outstanding analytical problem-solving skills, & a continuous improvement process orientation. My style is high-energy, team-oriented “work-hard, play-hard” philosophy with a positive, “can-do” technique, plus an open & highly-enthusiastic approach.
-
KCameron KLCameron KenCameron KenLCameron KennethLCameron KennethLeeCameron ITKLCameron klc5440

Ken Cameron’s Experience

• Senior IT Delivery Executive

  Windsor Group

  (Privately Held; Information Technology and Services industry)

  2009 — Present (less than a year)

  Specializing in Infrastructure Services including assessments, migrations, consolidations, implementations and services improvement, incuding:
  + Selective Outsourcing
  + Architecture and Process Improvement
  + Cost Reduction
  + Disaster Recovery and Business Continuity
  + Organization/Staff Structure, Productivity and Motivation
  + Cloud Computing

• Senior Vice President

  AIG

  (Public Company; AIU Holdings; Insurance industry)

  April 2004 — November 2008 (4 years 8 months)

  AIG Global Services (formerly AIG Technologies):
  Executive positions in AIG's Global IT infrastructure subsidiary that provided IT infrastructure services to AIG business Units and external clients (outsourcing). Services included help desk and desktop for 20,000 users, global network and messaging for 110,000 users, plus 5,000 open systems servers (Wintel, Linux, UNIX, VMWare and AS/400), and 8,000 mainframe MIPS in nine data centers and hundreds of remote offices in the USA, Europe and Asia. Managed 600+ staff throughout the USA, UK, Hong Kong, India, and Malaysia:

• Consultant & Practice Leader, Enterprise Computing

  InSource Partners, Inc.

  (Information Technology and Services industry)

  March 2002 — April 2004 (2 years 2 months)

  Responsible for InSource’s Enterprise Computing Practice (Centralized and Distributed Data Centers, Mainframes, Midrange, Storage, Messaging and Web Services). Responsible for development of practice intellectual property, organizational and process models, and financial and service level metrics and benchmarks. Served in consulting roles to InSource’s clients in both insourcing and implementing best practice processes for improving service quality and cost effectiveness of the client’s infrastructure.

• Vice President, Managed Services North America

  Atos Origin

  (Public Company; 10,001 or more employees; Information Technology and Services industry)

  May 1999 — February 2002 (2 years 10 months)

  Recruited and hired to fix troubled outsourcing business unit. Full P&L responsibility for North America outsourcing unit with $70M-$100M revenues. Successfully led turnaround that included restructuring, returning to core competencies, vendor contract re-negotiation, and downsizing staff from 400+ to 225. Managed all business functions, including sales and marketing, finance, HR, account services, desktop, help desk, remote server management, network, mainframe and midrange services, database, ERP support, integration support, and facilities.

• Corporate Vice President

  SAIC

  (Public Company; 10,001 or more employees; Information Technology and Services industry)

  December 1996 — April 1999 (2 years 5 months)

  Developed and implemented new global data center business strategy for IT Outsourcing Group. Assessed existing outsourced data center operations, identifying core competencies, and pursuing strategies for filling in missing functions by partnering with or acquiring companies with needed specialties. Participated in proposal process for major outsourcing prospects, relative to assessing data center environments and developing their strategies.

• Vice President, Operations Services Group

  Affiliated Computer Services, Inc. (ACS)

  (Public Company; ACS; Information Technology and Services industry)

  February 1992 — December 1996 (4 years 11 months)

  Multiple Vice President positions in Service Delivery: Originally hired to “fix or close” California data center. Successfully led business through complete turnaround, then promoted to Dallas to manage all ACS West (Dallas, Santa Clara, and Sacramento) data centers.

• Vice President and Director

  Visa, U.S.A.

  (Public Company; Financial Services industry)

  January 1988 — December 1991 (4 years )

  Various Vice President and Director Positions
  Progressively responsible Director, then VP positions in Visa’s San Mateo global data center. Authored and negotiated all Visa credit/debit-card Global Service Level Agreements. Led center to record service levels, including 14 consecutive months of 100% availability for credit card authorizations.

• Sales, Staff, and Management

  IBM

  (Public Company; IBM; Information Technology and Services industry)

  June 1967 — January 1988 (20 years 8 months)

  Management, Computing Services
  Palo Alto, CA
  Promoted through series of technical management positions in IBM’s internal data centers. Led team to winning of Group Director’s “Availability Cup” for seven consecutive quarters. Successfully consolidated three data centers to new location, closed existing centers, and placed all staff into new jobs.
  Field, Development and Corporate Staff,
  San Francisco, CA/Rochester, MN/Paris, France/Atlanta, GA
  Various sales and field technical positions, staff product and market planning positions in Europe and USA.