
People-focused, business-minded, technology-savvy leader who likes to ask: "Why?"
Greenville, South Carolina Area

People-focused, business-minded, technology-savvy leader who likes to ask: "Why?"
Greenville, South Carolina Area
I seek to enrich lives while delivering results.
Believe those two objectives don’t belong in a sentence together?
I have been blessed to be a part of and lead teams responsible for increasing revenues 50% while decreasing staffing needs 20%, deliver increased team member and customer experience, and position organizations in market leadership roles.
The focus of my career has been centered around innovation – creativity applied to achieve quantifiable results for the business, for the teams I serve, and most importantly for the customer.
Having held positions in sales management, support management and operations management, strategic partner development, program development, project management, business analysis, sales engineering, solutions architecture, helpdesk, network administration, systems administration, and web development – I’m not your typical IT-type playing suit.
I bridge business objectives to customer loyalty by applying technology smartly to the culture of the company.
I would enjoy an opportunity to connect with you. I welcome your call at 864.916.9536.
Team building and mentoring.
Aligning technology offerings to propel business objectives.
Managed Services / Managed Print Servers (MPS).
Orchestrating technology, business process and people to achieve the desired result.
Solutions-based sales mentoring.
Solutions-based go-to-market consultation.
Solutions architecture and engineering.
Project management & business analysis.
Professional services mentoring.
Helpdesk, implementation, and training mentoring.
(Printing industry)
August 2009 — Present (7 months)
It is the vision of the Managed Print Services Association (MPSA) to establish a worldwide independent and nonprofit organization that embraces all industry participants in a collaborative and noncompetitive environment, as we strive together to provide the necessary Industry Standardization, Education and removal of Barriers to provide Profitable Growth for all business within this sector.
This will directly result in a high value for our mutual end-user customer’s who find the path to Managed Print Services (MPS) much clearer, easier to obtain and with minimized risk that provides a positive return to their bottom line.
(Religious Institutions industry)
March 2009 — Present (1 year )
A website dedicated to the search for a more intimate relationship with Jesus Christ. He promises us that if we truly seek him, we will find him:
Ask and it will be given to you; seek and you will find; knock and the door will be opened to you. For everyone who asks receives; those who seek will find; and to those who knock, the door will be opened. (Matthew 7:7-8)
(Information Technology and Services industry)
November 2008 — Present (1 year 4 months)
I seek to bridge the gap between technology and people, while delivering practical innovations geared towards exceeding business objectives. I enjoy solving challenging problems involving technology, business process, and people.
My responsibilities include managing and growing the professional services, training, and customer care groups. I am also responsible for oversight of all branch technology functions, as well as sales support and engineering roles in customer facing sales engagements.
(Internet industry)
February 2008 — Present (2 years 1 month)
ChangeForge is built upon the premise of offering a clearinghouse of ideas. This site focuses upon the shifting paradigms of business, offering perspective on how technology can be applied to business problems while maintaining a people-friendly perspective.
ChangeForge covers a wide variety of topics, but will primarily focus on strategies revolving around bridging technology and business, hosting authors from different walks of life and offers brain-fodder on many different fronts.
(Privately Held; 51-200 employees; Business Supplies and Equipment industry)
September 2003 — November 2008 (5 years 3 months)
Bridging the gap between technology and people, while delivering practical innovations geared towards exceeding business objectives.
(Public Company; 1001-5000 employees; Machinery industry)
April 2001 — September 2003 (2 years 6 months)
Maintained worldwide, divisional network. Responsible for day-to-day operations, maintenance, and strategic planning of all hardware and software initiatives in a manufacturing environment.
(Government Agency; 10,001 or more employees; Military industry)
May 1997 — May 2001 (4 years 1 month)
BS , Information Technology Network Management , 2001 — 2006
My wife & daughter, reading, movies, Aikido, business, Star Wars Legos, and life in general...
Brookwood Church (member and volunteer), Managed Print Services Association, GSATC
Good Conduct Medal
Navy and Marine Corps Achievement Medal
Navy Commendation Medal
Riordan & Associates Management Training