
Technology Solutions Manager at Sharp Business Systems - South Carolina & Creator and Author at ChangeForge.com
Greenville, South Carolina Area

Technology Solutions Manager at Sharp Business Systems - South Carolina & Creator and Author at ChangeForge.com
Greenville, South Carolina Area
I seek to enrich people's lives while delivering bottom line results. While many believe it an impossible task, I have worked to allow my present company to increase revenues by 40% while decreasing staffing needs by 20%, all while delivering increased employee and customer experiences.
The focus of my career has been centered around innovation and building bridges to connect technology with business objectives. I have held positions in helpdesk, network administration, systems administration, web development, project management, business analysis, sales support, strategic partner development, and management.
Aligning business technology to meet business objectives.
Connecting technology, business process, and people together.
Consultative Sales Support
Team-building
Project Management
Business Analysis
(Information Technology and Services industry)
November 2008 — Present (2 months)
I seek to bridge the gap between technology and people, while delivering practical innovations geared towards exceeding business objectives. I enjoy solving challenging problems involving technology, business process, and people.
My responsibilities include managing and growing the professional services, training, and customer care groups. I am also responsible for oversight of all branch technology functions, as well as sales support and engineering roles in customer facing sales engagements.
(Internet industry)
February 2008 — Present (11 months)
ChangeForge is built upon the premise of offering a clearinghouse of ideas. This site focuses upon the shifting paradigms of business, offering perspective on how technology can be applied to business problems while maintaining a people-friendly perspective.
ChangeForge covers a wide variety of topics, but will primarily focus on strategies revolving around bridging technology and business, hosting authors from different walks of life and offers brain-fodder on many different fronts.
(Privately Held; 51-200 employees; Business Supplies and Equipment industry)
September 2003 — November 2008 (5 years 3 months)
Bridging the gap between technology and people, while delivering practical innovations geared towards exceeding business objectives.
(Public Company; 1001-5000 employees; Machinery industry)
April 2001 — September 2003 (2 years 6 months)
Maintained worldwide, divisional network. Responsible for day-to-day operations, maintenance, and strategic planning of all hardware and software initiatives in a manufacturing environment.
(Government Agency; 10,001 or more employees; Military industry)
May 1997 — May 2001 (4 years 1 month)
BS, Information Technology Network Management, 2001 — 2006
Nihon Goshin Aikido
Brookwood Church (member and volunteer), International Institute of Business Analysis (IIBA), GSATC
Good Conduct Medal
Navy and Marine Corps Achievement Medal
Navy Commendation Medal
Riordan & Associates Management Training