
Director of Transformation at @UK PLC
London, United Kingdom

Director of Transformation at @UK PLC
London, United Kingdom
A highly experienced leader with significant experience of change programmes across multiple sectors successfully delivering tangible business benefits and a focus on Supply Chain and Procurement Improvement, with strengths in the Healthcare, Central & Local Government sectors, and manufacturing (particularly automotive and FMCG).
Keith has delivered major cost savings and performance improvements for clients by developing new operating and service delivery models, leading the design of new organisational structures, change implementations and business process re-engineering projects. Keith has a strong understanding of logistics, inventory management and eProcurement as well as the role that IT can play in enabling organisational change through improved systems, data management and process and performance visibility.
Keith has a particular interest in Corporate Environmental and Social Responsibility and has developed thought leadership and propositions on energy management and low carbon business.
eProcurement
eCommerce
Spend Analysis
ePayments
Supply Chain
Procurement Transformation
Shared Services
Programme Management
Change Management
Customer Service change
IT enabled change
IT Optimisation
(Public Company; Internet industry)
September 2009 — Present (3 months)
Helping clients maximise the benefits and value they achieve from leading eProcurement, eCommerce, ePayments and Spend Analysis tools.
(Privately Held; Management Consulting industry)
November 2004 — August 2009 (4 years 10 months)
Responsibilities included coaching and development of staff, line management, leading business development as well as managing client work, proposition leader within the Supply Chain team.
Advised clients on supply chain and procurement organisation improvements; developed new operating models for supply chain management, inventory and supplies management.
Developed operating and service delivery models for multi-tower shared services, BPO and IT outsourcing and retained organisations.
(Public Company; Information Technology and Services industry)
2003 — 2004 (1 year )
Key member of the Public Sector Consultancy Group, Deputy to Head of Consulting, Public Sector. Responsible for business development for consulting work within public sector, including opportunity selection, proposal writing, presentation to clients at all levels, estimating, costing and pricing. Also responsible for leading consulting engagements with public sector clients and for owning and developing client relationships, representing ITNET to board level with client organisations.
(Public Company; Management Consulting industry)
2000 — 2003 (3 years )
(Public Company; IBM; Information Technology and Services industry)
2000 — 2003 (3 years )
Led solution strategy development for major e-Government prospects; Responsible account and engagement management and for developing client relationships; developed and led the solution strategy for major e-Government prospects, co-ordinating resources from all parts of IBM and its appropriate business partners
(Public Company; Computer Hardware industry)
June 1998 — March 2000 (1 year 10 months)
Led the implementation of the BuyEpson.co.uk B2C service including defining the distribution and returns processes, interfaces and operating arrangements with the third party warehouse and logistics partner and internal sales and order processing operations. Fully launching the new service on time and within budget.
(Public Company; Management Consulting industry)
1995 — 1998 (3 years )
(Privately Held; 51-200 employees; Computer Software industry)
April 1992 — January 1995 (2 years 10 months)
BA(Hons) , Humanities , 1983 — 1985