
Enterprise Solution Architect
San Francisco Bay Area

Enterprise Solution Architect
San Francisco Bay Area
Enterprise Solutions Architect with over 20 years experience in leveraging technology to solve business problems. Extensive experience in program/project management, system development and sustainment, architecture and business process management.
Deep experience with knowledge management and collaborative environments in a number of government, commercial and business domains. Experienced in the construction of rich internet applications using Adobe Flex and PureMVC and backend database systems using ZEND PHP and MYSQL.
Experienced in organizational change, developing teams and Communities of Practice. Currently User Group Manager for Silicon Valley Flex User Group (http://www.silvafug.org) which has a membership of over 400 in the greater San Francisco area.
Systems architecture, design and development. Project Management. Supporting business decision-making, planning and operations through knowledge management, document management, collaborative environements, information systems, business process and organizational change.
(Public Company; SPSN; Semiconductors industry)
April 2008 — July 2009 (1 year 4 months)
Responsible for managing the IT Program Management Office and oversight of corporate IT projects (portfolio of 15-20 projects annual within a budget of $10-15M), methodologies, and continuous improvement. Accomplishments included review and revision of the corporate System Development Life Cycle (SDLC) methodology; establishment Communities of Practice to support five core competencies Project Management, System Development, Business Analysis, Architecture and Service Management (ITIL); and Coordinated the establishment of SharePoint architecture to support projects, architecture and application support.
(Public Company; FJTSY; Information Technology and Services industry)
January 2000 — April 2008 (8 years 4 months)
Provided management, project management and architecture consulting services to Fujitsu customers. Consulting assignments included shared services implementation, process management, project management, system architecture, SDLC methodology coaching for a variety of clients and organizations.
(Public Company; FJTSY; Information Technology and Services industry)
August 2007 — March 2008 (8 months)
Project Manager for a Salesforce.com implementation and sales business process improvement project. The project was sponsored by the VP Sales and reported to Executive Management Team (CEO, CFO and CIO). In addition to the design and configuration of Salesforce the project was responsible for the review and improvement of the Sales business process. The project successfully engaged regional Sales Managers who ultimately volunteered to teach the new sales process as part of the rollout.
(Public Company; T; Telecommunications industry)
August 2006 — August 2007 (1 year 1 month)
Project Manager for application maintenance services for a number of customer care and billing systems for SBC/AT&T. Managed a maintenance and development team of approximately 7-10 people, most of whom were off-shore (Phillipines). Delivered collaborative environment based on Documentum’s eRoom that supported the capture and reuse of processes and best practices via recommended methods, guidelines, tools and templates. Coached on system development and maintenance methodologies principles, deliverables and procedures.
(Information Technology and Services industry)
August 2005 — July 2006 (1 year )
Responsible for the managing the infrastructure applications team that supported identity management (SunOne/OBLIX for LDAP), call center software (Peregrine’s Service Center), online request management, web applications monitoring (HP Openview and a variety of monitoring software), collaborative environment (Documentum's eRoom), and architecture respository.
(Public Company; Information Technology and Services industry)
August 2002 — August 2005 (3 years 1 month)
Management Consultant and Solution Architect on a number of projects supporting the establishment of a shared services function for over 18+ different Fujitsu companies in North America. Achievements included:
• Development of an overall information infrastructure vision and architecture;
• Developed organizational information management policies, procedures and guidelines;
• Developed and deployed (including architecture, design, rollout and training) a complete collaborative environment (Documentum's eRoom); and
• Established an enterprise architecture repository.
(Privately Held; Insurance industry)
July 2001 — August 2002 (1 year 2 months)
Lead SDLC and Architecture Coach to PEMCO Information Systems (IS) staff on FC’s system development and maintenance methodology. Responsible for coaching the staff of over twenty PEMCO projects on the application of a system development methodology planning, deliverables and procedures.
(Public Company; IMNX; Biotechnology industry)
March 2001 — November 2001 (9 months)
Architected a web-based tool to support knowledge workers in Immunex's research and development organization. Developed a conceptual model and processes to support information and knowledge development, capture and transfer within the organization. The solution capture business objects (decisions, issues, and risks) as well as documents and the relationships among those objects. The environment included Documentum (document management) and its Web Development Kit (WDK), Java, Oracle and Verity search engine in a Windows NT environment.
(Public Company; BA; Aviation & Aerospace industry)
May 2000 — February 2001 (10 months)
Senior consultant leading a business process improvement initiative. Facilitated the development and acceptance of an end-to-end process map for a large CAD/CAM maintenance release management cycle. Developed supporting process management plans and governance structure to support achieving SEI CMM Level 2 in both software and people processes.
(Public Company; CSC; Information Technology and Services industry)
July 1996 — December 1999 (3 years 6 months)
Provided consulting services to government and commercial organizations in the Canberra area. Services included project management, process improvement, solution architecture, process improvement, and system architecture. Developed CSC Australia's approach to Y2K for government clients as principle contractor to the Australian Defence Force established the Defence Y2K Program Office. Consultant to ADF Command, Control and Intelligence Research Facility. Conceived and led the establishemnt of the C3IRF supporting the collaboration of government and industry Defence R&D efforts. Over the period of employment worked with the Sales organization was the principle solution author on over 20 multi-million dollar System Integration (SI) proposals.
(Military industry)
August 1997 — July 1999 (2 years )
Developed operational concepts and architectures for a $15M R&D project whose objective was to develop next generation C3I systems. This involved investigating not only technological implications but also organizational, process, and cultural issues. The fielded solutions involved a number of R&D systems that were intregated to delivery enhanced battlefield awareness and visualization to support decision-making, planning an operations.
(Government Administration industry)
October 1997 — May 1998 (8 months)
Centrelink (Australian Federal Social Security). Conducted a business process improvement consultancy for the Centrelink Knowledge Theme Team (KTT). KTT was originally a data warehousing group whose role expanded to include overall knowledge management. The assignment involved facilitating a KTT business vision, defining an end-to-end information processing model and a change management strategy.
(Information Technology and Services industry)
January 1997 — February 1998 (1 year 2 months)
Principle consultant in the establishment of a multi-million dollar Defence Year 2000 Program Management Office. Conducted risk assessment of Australian Defence’s Y2K exposure following which developed and established a program framework for addressing the Year 2000 business problem.
(Public Safety industry)
August 1996 — December 1996 (5 months)
Developed the system architecture and conceptual/logical design for a new AFP case management system. The system provides criminal investigators with information management and analysis tools to support storage, retrieval, and integration of all information relevant to a criminal investigation. This included support for the AFP’s accepted Management of Serious Crime (MOSC) methodology. The application development environment was Oracle Designer.
(Government Agency; Military industry)
May 1983 — July 1996 (13 years 3 months)
During my career as a Canadian Forces Intelligence Office held a number of leadership, management and technical positions. Managed teams of up-to 30 people under situations of extreme stress. Based on technical background was employed as System Architect on a mainframe and client-server systems development project. System Acquisition Manager for Intelligence Systems for the Army ($25M) and sponsored related R&D ($5-10M). Last position was Intelligence Operations Officer (J2 Ops) for Canadian Task Force Headquarters.
(Government Agency; Military industry)
April 1996 — June 1996 (3 months)
Responsible for managing joint intelligence operations for the Task Force Headquarters. With a staff of 12 coordinated day-to-day intelligence operations for the Task Force Commander as well as supported planning for future operations. Planned and prepared intelligence support for the Canadian Disaster Assistance Response Team (DART) which included training and liaison with national intelligence agencies from a number of countries.
(Government Agency; Military industry)
July 1994 — April 1996 (1 year 10 months)
Responsible for capital projects and acquisition of intelligence systems for the Canadian Army. Developed the Army Intelligence Architecture Development Plan to co-ordinate the implementation of a modern, automated intelligence system for the Army. Developed an operational concept and R&D sponsorship for the Automated Support to Intelligence Analysis (ASIA) system. ASIA incorporated object management (both structured and unstructured data-types) as a core ‘information and intelligence repository’ with analysis tools and a geographical information system (GIS) user interface.
(Information Technology and Services industry)
June 1990 — May 1994 (4 years )
Senior Systems Analyst in the development of automated support for Canadian Forces bases (33 nation wide). BATOPS was a mainframe application developed using the code generator PACBASE within a CICS environment. Responsible for the contracted development of an interim prototype system was also developed in CLIPPER and Power Builder for data conversion, training and validation of user requirements.
Intelligence Officer 1988 — 1988
Diploma , Medical Laboratory Technologist , September 1979 — May 1981
BS , Science , May 1983
Knowledge-based organizations and how the develop and utilize information and knowledge.
PMI, SDForum, Silicon Valley Flex User Group (SilvaFUG)