Keith Hinkle

Current

Integration Architect at Xede Consulting Group

Past

eBusiness Manager at Foremost Insurance
eBusiness Manager, Corporate Communications at Farmers/Foremost Insurance
e-Business Manager at Farmers Insurance

Director of Information Technology Services at Nationwide Truck Brokers
Business Unit Manager, Networking Services at IBM Business Partner - Arbor Solutions, Inc.
Sr. Solutions Architect at IBM

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3 more...

Education

Stanford University
University of Michigan
Calvin College

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Recommended

4 people have recommended Keith

Connections

306 connections

Industry

Information Technology and Services

Keith Hinkle’s Summary

Proven business, technical and sales team leader for growing business by leveraging technology both from vendor and customer perspectives.

Led and built highly effective, technically adept teams for both large and small multi-vendor projects with dozens of IBM customers including Ford, U of Michigan, Amway, Spartan Stores, and Meijer. Projects included the national upgrade of the Internet backbone, 60,000 user file server system and desktop systems management. Led 40 IBM Partnerworld software companies growth including building and executing new business, development and marketing plans.

IBM Sr. Solution Architect consulting on open standards with over 25 years in advanced distributed systems integration and highly available operations using Websphere, Rational development tools, UDB/DB2 database, MQ, Tivoli, Lotus Notes, AIX, Linux and Microsoft products.

Hardware design at IBM of mainframe processors, storage, analog and digital signal processing, PC expansion cards in San Jose, CA and Poughkeepsie, NY.

Keith Hinkle’s Specialties:

Project, department and sales leader for applications and multi-company applications and distributed architecture infrastructures for IBM, Microsoft, and Linux software and hardware systems in many industries.
• Operational Best Practices
• Security Awareness
• Resource Management
• Customer Service
• Business Process Analysis / Improvement
• Disaster Recovery Planning
• IT Assessments and Audits
• IT Architecture Planning
• IT Strategic Planning
• Education & Training

Keith Hinkle’s Experience

Integration Architect

Xede Consulting Group

(Information Technology and Services industry)

2009 — Present (less than a year)
eBusiness Manager

Foremost Insurance

(Information Technology and Services industry)

2007 — 2009 (2 years )
eBusiness Manager, Corporate Communications

Farmers/Foremost Insurance

(Insurance industry)

2007 — 2009 (2 years )

Led web design and enterprise-wide Oracle-Siebel/Salesforce.com/SAP/SugarCRM business intelligence vendor selection for the marketing organization for 700 outside account execs and 1500 inside sales personel. Focused plan to maximize sales force effectiveness and marketing campaign ROIs. Researched Blackberry enablement for field sales personel.

Also lead the eBusiness web portal design team, CRM development & operations, and help desk staff supporting nationwide mobile account executives and marketing use of existing Windows/Citrix-based CRM application and VPN connections.

Drove enhancements to vendor’s XML EDI interface for upload of customer data from agent office systems into our quoting and service applications which are securely front-ended by Websphere JSP code. Built multi-user Sharepoint web applications.
e-Business Manager

Farmers Insurance

(Information Technology and Services industry)

2007 — 2009 (2 years )
Director of Information Technology Services

Nationwide Truck Brokers

(Transportation/Trucking/Railroad industry)

2005 — 2007 (2 years )

Led operational improvements of dual 24x7 lights out data centers using 20 VMWare and Linux Xen machines with iSCSI SANs. Upgraded to Exchange 2003 including the initial Active Directory implementation for Single Sign On ease of use, security and effeciencies. Led improvements of .Net app for EDI processing. Drove and implemented many open-source solutions including SNMP Nagios/Cacti monitoring and capacity planning, Drupal Web Content Management System, LAMP architecture stack, and Xen VMs.

Managed Document Imaging, Wireless & WAN data and VOIP InterTel phone system, Cisco on MPLS and previously redundant Frame Relay, 3Com switchs/VLANs, Symantec AV and Backup Exec, Abra HR/Payroll, Terminal Services/Thin Clients, and PDAs. Worked with AIX, DEC Alpha running HP-UX, Samba, IBM/Informix SQL database, and 220 GPS/Cellular on-truck messaging systems.

Evaluated SAN solutions from HP, Xiotech, EMC, Lefthand and
Equalogic.

Business results enabled reducing budget, improving reliability, and decreasing operational staffing needs for redeployment to new intranet web applications leveraging PHP and jQuery Javascript.
Business Unit Manager, Networking Services

IBM Business Partner - Arbor Solutions, Inc.

(Public Company; IBM; Information Technology and Services industry)

2003 — 2004 (1 year )

Managed, sold and marketed Windows, Linux and network engineering team services. Also sold programming services, software licensing, and hardware. Led expansion to integrate Microsoft Small Business Server with Exchange/Outlook Web Access with Lotus Notes on IBM AS/400.

Mentored and built proposals for IBM Websphere Java Server development projects, Active Directory designs, and network designs.

Designed and led marketing seminars for Voice-over IP, Instant Messaging, Linux-Windows Cluster-OS400 Server Consolidation, Vertical Applications for ERP and dental office management.
Sr. Solutions Architect

IBM

(Public Company; IBM; Information Technology and Services industry)

1982 — 2002 (20 years )

Designed and built teams and solutions with IBM research and development labs in California and New York. Likewise with large customers and software partners throughout the country using open standards for Unix, Windows and mainframe environments.

Keith Hinkle’s Education

Stanford University

Graduate Electrical Engineering 1983 — 1984

4.0 Analog Circuits, Digital Signal Processing
University of Michigan

BSEE , Electrical Engineering , 1981 — 1982

3.9 GPA

Activities and Societies:

Volleyball team
Calvin College

BS , Engineering , 1978 — 1981

3.5 GPA

Activities and Societies:

Resident Advisor for dorm floor, Chapel speaker, Volleyball team, Ultimate Frisbee team, numerous intramural sports and small groups

Additional Information

Keith Hinkle’s Interests:

Church, Family, Beach and Indoor Volleyball, Golf, Basketball, Soccer, Skiing, Tennis,

Keith Hinkle’s Groups:

Regional Commissioner Caledonia AYSO (150 teams), Travel Soccer Coach, Club and School Volleyball coaching, Catechism Instructor, Cadet Leader, Small Group Leadership Team, 40 Days of Purpose Program Leader, Almaden Hills United Methodist Church, Wednesday Bible Study

The Greater IBM Connection: IBM's alumni program for past and present IBM employees
Christian Professionals Worldwide
University of Michigan Alumni
LinkedUp Grand Rapids
Calvin College Alumni and Friends
West Michigan Network Technology User Group
West Michigan Small Business Technology User Group
West Michigan Technology Association WMTA
BarCamp Grand Rapids
West Michigan IT jobs
XP West Michigan
Great Lakes Software Excellence Conference (GLSEC)