Principal Consultant at AcKnowledge Consulting
Melbourne Area, Australia
Principal Consultant at AcKnowledge Consulting
Melbourne Area, Australia
Independent consultant and public speaker in knowledge management, communication and learning.
Knowledge Management, Organisational communication, Learning strategies, development and delivery, Business Improvement, Change Management, Knowledge sharing tools and techniques, Use and benefits of social media (Web 2.0 & Intranet 2.0), Content Management and governance strategies, Document Management and Strategic planning.
(Management Consulting industry)
May 2008 — Present (1 year 3 months)
AcKnowledge provides services including consultancy, advice, facilitation, speaking and project delivery in fields including:
Knowledge Management
Organisational communication
Learning strategies, development and delivery
Business Improvement
Change Management
Knowledge sharing tools and techniques
Use and benefits of social media (Web 2.0 & Intranet 2.0)
Content Management and governance strategies
Document Management
Strategic planning
(Management Consulting industry)
2008 — Present (1 year)
(Information Services industry)
2000 — Present (9 years)
(Non-Profit; Think Tanks industry)
1982 — Present (27 years)
(Public Company; Telecommunications industry)
March 2000 — March 2008 (8 years 1 month)
Knowledge Manager, leading a small team working with innovative tools for the transfer of product and service knowledge to Telstra’s enterprise and business sales force. Interested in the people side of KM, and speaking at a range of conferences on a wide area of related topics.
(Public Company; 10,001 or more employees; Telecommunications industry)
July 1994 — June 2000 (6 years)
As a Communications Consultant, I worked as part of Telstra's Business Sales Force. This role provided professional analysis, technical advice and consultancy across a broad range of products and technologies. Over six yearsin this role, I worked with over 80 business customers of Telstra from a broad range of industries, with a major focus in the Communications and IT industries.
(Public Company; 10,001 or more employees; Telecommunications industry)
February 1973 — June 1994 (21 years 5 months)
1982 — 1993