Kwesi Asante

Current

• Windows Application Environment Account Technical Lead at Hewlett-Packard
• HP Wintel Delivery Lead/ESX at Court Square Group, Inc

Past

• Systems Analyst at Court Square Data Group
• Technical Support Analyst at UnitedHealth Group
• Technical Support Analyst at Brooks Eckerd Pharmacy

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Education

• Computer Ed. Institute

Recommended

1 person has recommended Kwesi

Connections

64 connections

Industry

Information Technology and Services

Kwesi Asante’s Experience

• Windows Application Environment Account Technical Lead

  Hewlett-Packard

  (Public Company; HPQ; Computer Hardware industry)

  July 2009 — Present (5 months)

  I currently work as a Delivery Lead assigned to the Pfizer contract support staff.

• HP Wintel Delivery Lead/ESX

  Court Square Group, Inc

  (Information Technology and Services industry)

  December 2008 — Present (1 year )

  As a Wintel Delivery Lead for HP, I am one of 3 people responsible for Pfizer BAU and project delivery for the Windows Platform. In addition, I’m the Technical Lead to HP for all Virtualization related projects. It is my responsibility to make sure that analysts have the tools needed to complete virtualization projects.

• Systems Analyst

  Court Square Data Group

  (Information Technology and Services industry)

  2007 — 2009 (2 years )

• Technical Support Analyst

  UnitedHealth Group

  (Public Company; 10,001 or more employees; UNH; Insurance industry)

  September 2005 — November 2006 (1 year 3 months)

  As an Analyst, I support about 45 small and 6 major UnitedHealth group companies (Americhoice, Ingenix, Ovations, Uniprise, UnitedHealth Care, and UnitedHealth Technologies). All the companies have been acquired by UHG, have offices all over the world but have not been converted so they all keep their current IT business systems. Because of this I support hundreds of applications used by thousands of heath care users all around the world. Some applications are proprietary while others weren't. I also support about 12,000 Telecommuters, mostly in the United States but some overseas (India, Jamaica, Germany, Peru, Holland...).

• Technical Support Analyst

  Brooks Eckerd Pharmacy

  (Public Company; 10,001 or more employees; Retail industry)

  April 2004 — September 2005 (1 year 6 months)

  As an Analyst, I am 1 of 30+ Technician responsible for 1800+ Eckerd/Brooks stores in a call center environment as well as all the corporate users at HQ and many other business Centers in America. Using Service Center: Peregrine, I log, Escalate and close problem tickets as they are needed. I also create incidents for escalation If the problem presented requires more detailed on site troubleshooting from POS, Telecom to RX.

Kwesi Asante’s Education

• Computer Ed. Institute

  Computer Sciences 2001 — 2003

  Activities and Societies:

  * ITIL Certified
  * PlateSpin Analyst Certified
  * Microsoft Hyper-V Trained
  * Currently in training for VCP Cert.

Additional Information

Kwesi Asante’s Interests:

New technology, Gadgets, Music, Gaming (x360,PS3), Operating Systems (Win3.1 to Win2008), Lan