Kaushik Ghosh

Current

Senior Lead Consultant at Capgemini

Past

User Experience Architect at Gridstone Research Inc.
User Experience Consultant at Network 18
Senior member -Product Development at Capsilon Corporation

4 more...

Education

National Institute of Design

Recommended

4 people have recommended Kaushik

Connections

207 connections

Industry

Design

Kaushik Ghosh’s Summary

Kaushik has over 10 years of experience in the industry working mainly for the interactive systems design, user research & ethnography in the field of strategic design research & innovation services to the global corporations who develop IT & Telecommunication products & services. Some of the major projects were handled for Media Lab Asia (Media Lab MIT), HP Labs Asia, Hewlett Packard and Intel Research.
Kaushik has worked as a consultant to various technology, media and IT corporations, in the area of ‘User Experience Research, Design & Evaluation’ of high-traffic enterprise websites, intranets, web based and desktop applications among others.

Kaushik Ghosh’s Specialties:

- Manage and conduct User Research Projects, Develop business cases, Institutionalize product, process or business model Innovation.
- Engage with the Multidisciplinary/Cross Functional Research Programs, R&D Functions, or Innovation Workbenches.
- Develop User Centered Design Methodologies, Knowledge Management for User & Product Research, Usability Best Practices.
- Own & Manage Leadership Initiative of Program management, Knowledge Partnerships and Vendor Management.

Kaushik Ghosh’s Experience

Senior Lead Consultant

Capgemini

(Public Company; CAP; Information Technology and Services industry)

October 2008 — Present (1 year 3 months)

Kaushik is working as a Sr. Lead Consultant for the clients in the Asia Pacific region. Kaushik is currently engaged with HSBC Global User Experience groups, located across Hong Kong, UK, U.S. & Canada. He is responsible for transforming HSBC research & knowledge management processes, contributing to the global practices and liaising with the Core Business Team at HSBC Group. Some of the strategic customer experience projects include Multi-channel Customer Experience Framework, Global Customer Experience Management Dashboards etc.
He is also partially responsible for managing client relationship and development with other leading banks such as RBS & Barclays.

Kaushik Ghosh’s Education

National Institute of Design

SLPEP (M.Des.) , Communication Design , 1992 — 1997

Additional Information

Kaushik Ghosh’s Groups:

Kaushik has been involved with ‘India CHI’ (West India chapter of ACM SIGCHI), and Indic Computing (India-Linux) initiative in India. He managed a countrywide program for Indo-European Systems Usability Partnership (IESUP) and has been a research assistant of a doctoral project for University of Washington, Seattle and Institute of Design, Illinois Institute of Design, Chicago.