
Managing Partner at The Pedestal Group - kathy@thepedestalgroup.com
Cleveland/Akron, Ohio Area

Managing Partner at The Pedestal Group - kathy@thepedestalgroup.com
Cleveland/Akron, Ohio Area
Human Resources and small business consultant specializing in the hiring, retention and management of employees.
Training and Certified Personnel Consultant (CPC)
(Staffing and Recruiting industry)
January 2009 — Present (7 months)
The Pedestal Group offers clients assistance with the entire hiring process. We ensure your hiring practices will lead to the people you want and keep them long term.
(Public Company; 1-10 employees; SRX; Information Technology and Services industry)
February 2007 — December 2008 (1 year 11 months)
(Public Company; Staffing and Recruiting industry)
January 2006 — February 2007 (1 year 2 months)
(Information Technology and Services industry)
2001 — 2005 (4 years)
(Information Technology and Services industry)
1997 — 2001 (4 years)
(Public Company; 201-500 employees; Information Technology and Services industry)
January 1996 — December 1997 (2 years)
Managed a team of customer support reps providing front-line support on 37,000 products for the retail customers. Coordinated training program for 32 customer support reps to increase knowledge and understanding of products as well as good customer service practices. Implemented vendor training program to increase customer support rep familiarity with vendor products.
(Information Technology and Services industry)
1992 — 1996 (4 years)
BA , Psychology , 1988 — 1992
Small business consulting, social media consulting, jewelry design
National Association of Personnel Services