
Pre-Bill at Rural/Metro Corporation
Phoenix, Arizona Area

Pre-Bill at Rural/Metro Corporation
Phoenix, Arizona Area
Living it day by day!
Highly skilled in customer service, familiar with computer applications such as Outlook, IE, Excel, Word, and ADP.
(Public Company; RURL; Hospital & Health Care industry)
January 2009 — Present (7 months)
(Public Company; 10,001 or more employees; SAH; Automotive industry)
May 2007 — November 2008 (1 year 7 months)
In charge of auditing and processing of all EasyCare Gold contracts, resolution of dealership/customer funds. Accountable for EasyCare monthly statement and reconciliation of bank accounts. Also responsible for auditing of other aftermarket warranties, filing and communications between corporate office and the dealerships.
(Construction industry)
October 2006 — May 2007 (8 months)
Accountable for answering phones, ordering supplies, business mail, and photocopying. Responsible for the weekly preparation of vehicle and expense reports. Filing of current project information and archiving of past prints and job books.
(Privately Held; 10,001 or more employees; Health, Wellness and Fitness industry)
July 2006 — April 2007 (10 months)
Provide outstanding customer service while concurrently training to become Assistant Operations Manager. Relied on for greeting of guests, insuring of identity of members, answering inquiries in person and on the phone regarding the club, maintaining patron accounts, processing financial transactions, stocking and product display, maintaining general club cleanliness, and training of new staff.
(Public Company; 10,001 or more employees; WFC; Banking industry)
December 2002 — August 2005 (2 years 9 months)
Process customer transactions and establish excellent customer service. Identify and complete sales opportunities. Duties also include processing night drop, ATM deposits, and vault movement. Issue bonds, Travelers Checks, exchange foreign currency, pin debit cards, receive incoming and place outgoing calls to patrons.
(Public Company; 1001-5000 employees; Consumer Goods industry)
September 1998 — July 2002 (3 years 11 months)
Training position, which is also responsible for providing customer service, training associates, tracking annual sales, inventorying of goods, ordering supplies and merchandise. Assisting in preparing monthly sales reports, establishing weekly sales goals, maintaining of office filing system, solving incoming phone inquires, responsible for outgoing phone relations with customers, and developing methods for obtaining the stores profit. Meeting directly with customers and maintaining communications with other staff members.
Liberal Arts and Sciences , 2008 — 2012 (expected)
Business Management , 1996 — 1998
Primary Education 1994 — 1996