Collaborate with Kate
Greater Philadelphia Area
- Current
- Past
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- Executive in Residence, Center for Future Banking at MIT
- SVP, Marketing Strategies Executive at Bank of America
- President, Pinova Division at Hercules Incorporated
- Executive Director, Corporate PMO at Hercules Incorporated
- Vice President, Global New Market Development at Partech International
- VP, EMEA Customer Services at UUNET
- From Technical Writer to Vertical Marketing Manager at General Electric, Information Services Division
- Technical Writer/Team Leader at Unisys formerly Burroughs
- Education
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- Bowling Green State University
- Frankford High School
- Recommended
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9 people have recommended Kathryn - Connections
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189
connections
- Industry
- Executive Office
- Websites
Kathryn Fialkowski’s Summary
25 year Business Transformation expert. Maximizes opportunity’s value including revenue growth, cost reduction, and cash flow optimization. Draws on practical and diverse experiences as an executive with a wide range of operational, financial, and industry expertise. She has successfully lead strategic change (planning through execution) in multiple industries (high tech, manufacturing, and financial services), in companies at different levels of maturity (start-up through institutions), throughout all business functions (marketing through service) and around the world (US, Europe, Asia).
Sample results: gross profit margin increase of >10% in < 6mos; 10x infrastructure scaling and 40% productivity increase in <12 months; and 50% cycle time reduction for New Product Introduction process.
Kathryn Fialkowski’s Specialties:
transformational change, innovation (process, product), business acumen, international business, negotiation
Kathryn Fialkowski’s Experience
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CEO
Fialkowski Executive Advisors, Business Transformation
(Executive Office industry)
2009 — Present (less than a year)
Provides consulting services to small to mid-size companies anticipating, undertaking, revving up change. Examples include start-ups, shut-downs, turnarounds, and tune-ups. Services include:
Readiness Assessments. Assessing change to ascertain strengths and weaknesses to bridge the gap (current state to future state), mitigate the risks, and accelerate the results.
Strategic Planning. Individualized strategic planning including scenario planning and systems thinking. Results in long term strategies and near term execution plans.
Change Catalyst. Leveraging fortune 500 best practices including Six Sigma, CMM, PMI, CAP, etc.
Motivational Speaker. Inspiring and informing employees about macro trends impacting business – and the rationale to embrace change. -
Executive in Residence, Center for Future Banking
MIT
(Financial Services industry)
2008 — 2009 (1 year )
Academia, business, and society collaborate on innovation. Currently working with the MediaLab and the City of Boston for various innovation opportunities.
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SVP, Marketing Strategies Executive
Bank of America
(Public Company; BAC; Banking industry)
2006 — 2009 (3 years )
Lead a Corporate Team (125 cross business participants) in the design and build of Mobile Commerce. Mobile Commerce uses the mobile phone to enable the full purchase experience -- from product inquiry, including payment (dollars and discounts), through refund/rebate. Technologically, it entails mobile phone platforms, payments processing and security, account provisioning, and applications interfaces. Payments engine supported both debit and credit and both Visa and MasterCard payments via the mobile phone
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President, Pinova Division
Hercules Incorporated
(Public Company; Industrial Automation industry)
2005 — 2006 (1 year )
Responsible for turnaround of division ($100MM sales). This division is the world's last remaining pale wood rosin derivatives producer. It sells niche products into diverse industries such as adhesives, flavors, fragrances, construction, household, etc
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Executive Director, Corporate PMO
Hercules Incorporated
(Public Company; Industrial Automation industry)
2003 — 2005 (2 years )
Identified, managed, and supported a corporate project portfolio delivering maximum return in minimum time with sustainable results. Major programs impacted ongoing operations as well as legacy issues. Supported four divisions as well as major support functions. Total program rollout included business/function consulting, project ideation, reviews, coaching, training, as well as Program Office analysis -- ensuring program/results sustainability and assessing impact to corporate business plan.
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Vice President, Global New Market Development
Partech International
(Public Company; Venture Capital & Private Equity industry)
2001 — 2002 (1 year )
Based in Paris, France. Responsible for International expansion planning/support for US, European, and Israeli high tech companies (for example, fabless chips, security software, process optimization applications). Responsible for determining: highest market (country/city) desirability, optimal market entry method, adaptation of business practises to the local market. On behalf of the portfolio companies, performed preliminary business development into Global 500 companies. Participated in investment and on-going operations evaluation. Consulted business on international development and productivity.. Successful geographic market expansion results in 5x multiplier on valuation.
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VP, EMEA Customer Services
UUNET
(Public Company; WCOM; Internet industry)
1997 — 2001 (4 years )
Initially responsible for Marketing Programs including inception and introduction of service level guarantee program. The introduction of the global guarantee program was a springboard into a global position and eventually operational responsibility for leading and re-engineering all European Customer Services (based in Paris, France). In this final job I created a tiered product and service plan, and was operationally responsible for all after sales touch points including dedicated customer account management, service delivery (1,000 leased lines/month), onsite support/maintenance, and telephone support (50,000 queries/month). Run as a business unit with profit and loss responsibility. Full service center generating recurring revenue through billable services
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From Technical Writer to Vertical Marketing Manager
General Electric, Information Services Division
(Public Company; GE; Financial Services industry)
1990 — 1997 (7 years )
• Vertical Marketing, Automotive Industry: P&L responsibility for the new vertical marketing strategy which delivered $12 million in automotive revenue in the first year while decreasing the sales cycle from 18 months to 6 months.
• Quality/Six Sigma: Responsible for full strategic planning and development (including budgeting) of the program. Developed all internal training (Executive, Green, and Black Belt).
• New Market Development: Identified/created a new market for subscription-priced, forms-based EDI on Internet and achieved first-to-market product status. Won the prestigious GE President’s Award.
• Training/Writing, Professional Services: Revenue through Professional Services and driving recurring usage revenue: key client generated $11million in total revenues (1994-1995). Developed training programs for sales force reengineering (first field automation including hardware and a full suite of applications); 12,000 training days for 2500 customer employees. -
Technical Writer/Team Leader
Unisys formerly Burroughs
(Public Company; UIS; Outsourcing/Offshoring industry)
January 1985 — January 1990 (5 years 1 month)
Responsible for a suite of highly technical documents including the first semantic data model as well as support for relational and hierarchical data models. Jobs spanned entry-level to team leader in four years.
Kathryn Fialkowski’s Education
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Bowling Green State University
prout hall 1982 — 1985
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Frankford High School
1980 — 1982
