Kathleen Jaffe

Current

• Principal Business Systems Analyst at Fresenius Medical Care

Past

• Manager, Quality Assurance Systems at Cardinal Health
• Application Development Project Lead at Cardinal Health
• Software training coordinator at BPS&M

• Training Supervisor at New Horizons Computer Learning Center

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Education

• University of Maryland College Park

Recommended

4 people have recommended Kathleen

Connections

57 connections

Industry

Pharmaceuticals

Websites

• The AntiSyphus Effect

Kathleen Jaffe’s Summary

* 8 years of experience working in pharmaceutical distribution; thorough knowledge of Federal regulations related to the warehousing and distribution of finished goods pharmaceuticals.
* 5 years of experience in IT project management, including user acceptance and validation testing, development of business requirements, data analysis and report development using Cognos BI tools.
* More than 15 years experience in documentation development of materials ranging from training manuals to standard operating procedures.
* Dynamic speaker and trainer.

My passion is making work a fulfilling and invigorating environment for *everyone* regardless of their position on the org chart; this can only happen when leaders have the tools that they need to be effective.

Kathleen Jaffe’s Specialties:

* Root cause analysis
* Business analysis
* Managing performance problems
* Meeting facilitation
* Project management
* Curriculum design
* Computer-based training design
* Training needs analysis

Kathleen Jaffe’s Experience

• Principal Business Systems Analyst

  Fresenius Medical Care

  (Public Company; FMS; Hospital & Health Care industry)

  March 2008 — Present (1 year 9 months)

  Develop and design technical specifications related to clinical systems reporting; facilitate process improvement; align systems reporting to business needs; manage defects from reporting through resolution; facilitate change management procedures.

• Manager, Quality Assurance Systems

  Cardinal Health

  (Public Company; 10,001 or more employees; CAH; Hospital & Health Care industry)

  April 2005 — March 2008 (3 years )

  * Assure compliance to Federal regulations related to cGMP
  * Manage QA personnel including training specialist, documentation analyst, and coordinators
  * Develop computer-based and instructor-led training
  * Facilitate root cause analysis sessions
  * Manage SOP and CAPA systems

• Application Development Project Lead

  Cardinal Health

  (Public Company; 10,001 or more employees; CAH; Pharmaceuticals industry)

  November 1999 — April 2005 (5 years 6 months)

  * Implemented web-based reporting using Cognos BI tools
  * Wrote design specifications for system modifications
  * Developed change control procedures
  * Managed system validation testing as well as user acceptance testing
  * Facilitated process improvement projects

• Software training coordinator

  BPS&M

  (Public Company; 51-200 employees; Accounting industry)

  October 1996 — May 1997 (8 months)

  * Developed skills assessment program to identify skill gaps in office personnel
  * Designed and delivered training on office productivity applications
  * Designed and implemented database used to track Help Desk calls
  * Developed custom queries as needed
  * Assisted Managing Partner with technical recruiting

• Training Supervisor

  New Horizons Computer Learning Center

  (Public Company; Professional Training & Coaching industry)

  July 1994 — August 1995 (1 year 2 months)

  * Develop training exercises for office productivity applications
  * Deliver office productivity applications training for classes of up to 20 students from a variety of industries
  * Supervise and coach trainers

Kathleen Jaffe’s Education

• University of Maryland College Park

  Management Information Systems 2000 — 2001

Additional Information

Kathleen Jaffe’s Websites:

• The AntiSyphus Effect

Kathleen Jaffe’s Interests:

Leadership development and coaching, adult learning theory, employee engagement, camping, whitewater rafting, old films, music (both listening to it and performing), and reading anything I can get my hands on.

Kathleen Jaffe’s Groups:

Member in good standing, ASQ

•    LinkEds & writers
•    Business Intelligence Professionals
•    Business Process Management Professionals Group
•    Professionals in Pharmaceutical Industry and Biotech Industry
•    Training&Development

Kathleen Jaffe’s Honors:

2001 Chairman's Award, 2003 Chairman's Award

Kathleen Jaffe’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• job inquiries
• expertise requests
• reference requests
• getting back in touch