Product Manager at Nokia, Inc.
San Francisco Bay Area
Product Manager at Nokia, Inc.
San Francisco Bay Area
• Extensive consumer product experience in global, mass market, online software & services for mobile devices and fixed internet • Management of distributed, multi-disciplinary teams across Europe and North America • E2E product launch (strategy, roadmap, concept, execution, customer service, life cycle end) • Online & community services management • Excellent at applying business strategy to reality, mobilizing & aligning people with goals, and delivering results as promised.
Mobile applications, product management, mass market, global internet services; social networking, user experience, concepting, design & branding, online & community services, e2e product launch
(Wireless industry)
April 2008 — Present (1 year 4 months)
Team Lead responsible for new products & features for Mobile Phone Games, Nokia’s mass market gaming strategy for connected and offline J2ME and Symbian preloaded games.
• Member of originating team of two to take proof of concept, launch new program and scale to a viable solution while meeting significant revenue targets
• Responsible for E2E product (strategy, roadmap, concept, execution, customer service, life cycle)
• Ensure a consistent strategy & UX across all touch points as well as alignment with established Nokia common components & services
• In-application purchasing experience, traffic generation to Ovi Store
(Telecommunications industry)
November 2005 — April 2008 (2 years 6 months)
Performed product and program manager roles of defining the product, over-seeing project timelines and engineering milestones.
• E2E launch (strategy, roadmap, concept, requirements, execution, customer service, life cycle) for two regional communities for casual mobile games on the SNAP Mobile platform with integrated desktop, mobile web sites and in-game consumer interfaces. Delivered on time and in budget.
• Definition & creation of a new content management system as well as backend integration for two regional communities with externally hosted message boards
• Day to day management of online & community services including content, message boards and localization (North America & Europe)
• Responsible for UX for ingame & web online features including user profiles, account management, registration, login, friend's list, chat, rankings. Created & managed all product requirements, use cases & wireframes.
• Created Standard Game Requirements for external developers.
• Usability testing
• Cross team internal expert consultant for critical at risk projects. Received “Nokia N-Gage Achievement Award for Outstanding Dedication & Contribution.”
(Internet industry)
October 2003 — November 2005 (2 years 2 months)
Lead Interactive Designer for the N-Gage Arena website, various online marketing initiatives and version 2.5 of the N-Gage Play Application for the Nokia S60 QD mobile device.
• User experience, information architecture, interface layout, wireframes, personas, task flows, and user scenarios for online features including accounts, registration, login, chat, friends list, rankings, tournaments, news, events, editorial & content pages.
• Conducted usability studies, created screeners, study plan, and analysis.
(Computer Games industry)
1999 — October 2003 (4 years)
Art direction and production management for Sega.com, a Sega subsidiary focused on online gaming for the Sega Dreamcast—one of the first efforts to create an online platform for a video game system.
• Creative direction for online projects (including main web site, flash immersion sites, Dreamcast browser, and online marketing projects & newsletter) for Sega of America’s 1st and 3rd party products, and ecommerce store.
• Created the branding and identity for Sega Mobile and Sega Classic.
• Created information architecture, interface layout, wireframes, work flows, and user scenarios for online features including accounts, registration, login, rankings, tournaments, news, events, editorial & content pages.
• Conducted usability studies, created screeners, study plan, and analysis.
Product Management Program 2008 — 2008
improvisational theater
2007 -- Nokia N-Gage Achievement Award for Outstanding Dedication & Contribution