
Technology Consultant at Hewlett-Packard Asia Pacific Ltd.
Philippines

Technology Consultant at Hewlett-Packard Asia Pacific Ltd.
Philippines
Team leader with extensive experience in IT Service Management and Project Management, with focus on establishing and leading a local support team. Strong background in project/resource planning, setting up processes and establishing support procedures. Skilled in ITIL processes. Good background in Transition/outsourcing management.
Specialties:
IT service management, Project management, Outsourcing, SAP
Master Data Management
IT Service Management
Project Management
Outsourcing
SAP
(Information Technology and Services industry)
2004 — Present (5 years)
(Information Technology and Services industry)
2003 — Present (6 years)
(Information Technology and Services industry)
2003 — Present (6 years)
(Public Company; Information Technology and Services industry)
August 2003 — Present (6 years)
Kate has recently assumed the role of Transition Manager and Service Delivery Manager for a new MDM account (US-based). She has conducted meetings and alignments with the client organization, planned for onsite Knowledge Transfers trainings, onboarded 6 people into the team for startup, and coordinated with the rest of the transition teams. She has now assumed the role of Service Delivery Manager in Manila (currently 11 people in the team).
(Public Company; Information Technology and Services industry)
August 2003 — November 2006 (3 years 4 months)
• Kate had carried out the role of MDM project waveleader for various big projects like Japan Cosmetics SD, India/Sri Lanka/Bangladesh SAP 4.5, Dubai SAP, and Wella Japan project. Among the tasks that she was responsible on for these types of projects, are setting up of technical interfaces, performing mass dataloads into global systems, interfacing the data to various local systems, coordinating with the business counterparts on their requirements, and ensuring that these projects are handed over successfully to support teams.
• Also became the Team Leader for Asia Project Team heading around 5-10 on-site members.
(Privately Held; Consumer Goods industry)
October 2000 — July 2003 (2 years 10 months)
• Service Management team statup for Corporate Databases in Manila.
• Responsible for Asia, EMEA & NLA support of master data applications and interfaces in SAP systems.
• Started to work on SAP implementations under Global Business Services.
(Information Technology and Services industry)
2000 — 2003 (3 years)
B.S. , Electronics & Communications Engineering , 1996 — 2000
Honorable Mention
Globe Telecom Academic Achievement Award
STUFAP scholar
DOST scholar
1992 — 1996
Valedictorian
Jose P. Laurel Award
Mercury Drug Award for Math, and Science
Performing Arts - Music Award
School Spirit
Campus Journalism
Deportment
Music, Choir, Guitar, Badminton, Sports, Astronomy, Space Exploration, Astrophysics, News
HP Badminton Team
Inspire@HP
Overall coordinator - Immaculate Conception Parish Music Ministry
Customer Service Award, P&G