User Experience Delivery Manager at GMAC Bank
Charlotte, North Carolina Area
- Current
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- User Experience Delivery Manager at GMAC Bank
- Past
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- Owner at Think Ink Studios
- Director of Marketing at BLUERIDGE Analytics
- Senior Managing Consultant at Robbins Gioia - formerly Parks Consulting
- Regional Branch Trainer at FedEx-Kinkos
- Education
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- University of Phoenix
- Queens University of Charlotte
- Auburn University
- Recommended
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1 person has recommended Kate - Connections
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103
connections
- Industry
- Management Consulting
- Websites
Kate Mullen’s Summary
Kate Mullen’s Specialties:
Visual Thinking, Project Management, Business Development, Strategic Planning, Mergers and Acquisitions, Marketing, Meeting Planning & Facilitation, Compliance & Risk Management, Assessments, Business Process Optimization, Change Management
Kate Mullen’s Experience
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User Experience Delivery Manager
GMAC Bank
(Public Company; Banking industry)
September 2009 — Present (3 months)
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Owner
Think Ink Studios
(Privately Held; 1-10 employees; Graphic Design industry)
January 2008 — September 2009 (1 year 9 months)
Think Ink Studios is a consulting firm exploring ideation, innovation, and collaboration with a focus on the business use of creativity and visual communications. Think Ink Studios assists businesses develop their visual thinking to catalyze and harvest their creative sparks, design visual breakthroughs, and facilitate collaborative meetings. Whether you are looking for help in forming organizational processes, innovating new products or services, communicating a critical message to your organization, visualizing the big picture, or collaborating to create an organizational roadmap, Think Ink Studios can help.
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Director of Marketing
BLUERIDGE Analytics
(Computer Software industry)
February 2007 — December 2007 (11 months)
Oversaw all marketing activities including branding, public relations, advertising, trade shows, collateral materials, and website design and content.
• Re-branded and launched a new website moving to SITEOPS as the primary brand.
• Defined and directed marketing programs for demand creation, lead generation and interfaced with the Director of Sales for lead tracking and management; provided sales support.
• Developed "launch" campaigns for new products including press campaigns, sales presentations and materials, and product demonstrations at key target market industry events.
• Coordinated all media interest and ensured regular contact with target media and appropriate response to media requests.
• Supported new products - monitored product acceptance after launch; formed and facilitated focus groups and surveys; evaluated results, identified and recommended areas of improvement.
• Provided guidance in strategic business growth market opportunities. -
Senior Managing Consultant
Robbins Gioia - formerly Parks Consulting
(Public Company; 501-1000 employees; Financial Services industry)
1998 — February 2007 (9 years )
Kate is a project/program management professional consultant and leader with over 10 years of experience identifying and enhancing connections between client needs, business objectives, infrastructure, people, process, and technology for Financial Services institutions. Clients include: Wachovia Bank, Wells Fargo Bank, Fifth Third Bank, Bank of America, and Royal & SunAlliance. Kate leverages cross-organizational groups to understand and define the strategic focus, identify issues and opportunities to enhance learning, create solutions, and plan and execute change initiatives. Financial Services experience includes: Treasury Services, Brokerage, Compliance, Retail, and Merger & Acquisition.
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Regional Branch Trainer
FedEx-Kinkos
(Public Company; 10,001 or more employees; Retail industry)
1995 — 1998 (3 years )
Regional Trainer - responsible for all branches in the Carolinas, delivered orientation, computer, and technical training to 20-30 new coworkers a month including the following continuing education courses: digital printing, color theory, conflict resolution and customer service. Selected to participate on a regional panel for the development and review of training materials that were implemented corporate wide.
Kate Mullen’s Education
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University of Phoenix
MBA , eBusiness , 2001 — 2003
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Queens University of Charlotte
BA , History, Photography , 1992 — 1994
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Auburn University
BA , Historic Preservation , 1989 — 1992
Additional Information
Kate Mullen’s Websites:
Kate Mullen’s Honors:
Certified HelixPlan Facilitator
Certified Grove Graphic Facilitator
