
Project Manager at Global Cloud, Ltd.
Cincinnati Area

Project Manager at Global Cloud, Ltd.
Cincinnati Area
(Privately Held; Information Technology and Services industry)
May 2007 — Present (2 years 8 months)
-Work with clients on software solutions throughout proposal, development, and support phases
-Scope development and design projects with project team
-Ensure web applications and solutions are delivered to customers according to schedule
-Provide proposals, functional specifications, and other technical documents outlining web solutions for each customer
(Public Company; 10,001 or more employees; Computer Hardware industry)
July 2006 — Present (3 years 6 months)
-Ensure each customer receives a unique and positive experience
-Troubleshoot computer, iPhone, iPod, and other device issues
-Provide one-on-one training to customers through Apple's ProCare service
-Operate cash register
(Privately Held; 51-200 employees; Airlines/Aviation industry)
August 2006 — May 2007 (10 months)
-Test/debug a web-based training program for quality assurance
-Interface with clients to determine needs and develop new features
-Provide fixes for software defects using Visual Basic .NET, ASP .NET, JavaScript, and HTML
-Maintain database efficiency in SQL Server 2000, SQL Server 2005
B.S. , Information Technology , 2004 — 2009
Primary track: Networking
Secondary track: Database Management
project management, technical writing, internet, web, nonprofit, software, DonorDrive, technology, information technology, social networking