
Vice President of Operations at WNS
Philippines

Vice President of Operations at WNS
Philippines
(Public Company; WNS; Outsourcing/Offshoring industry)
March 2009 — Present (9 months)
• Site Leadership
• Operational Leadership
• Managed profitability by program
• Account Management / Client Relationship Management
(Public Company; HHS; Marketing and Advertising industry)
August 2007 — March 2009 (1 year 8 months)
• Manages profitability by program
• Account Management / Client Relationship Management
• Vendor Management – executes Master Outsourcing Agreement w/ TELUS
• Country Project Manager – COPC ver. 4.1 release Registered Coordinator
• Site Leadership
(Public Company; 5001-10,000 employees; Outsourcing/Offshoring industry)
November 2006 — July 2007 (9 months)
• Operational Leadership
• Managed profitability by program
• Site Leadership
• Account Management / Client Relationship Management
• Leadership Development
(Public Company; 5001-10,000 employees; Outsourcing/Offshoring industry)
August 2005 — November 2006 (1 year 4 months)
BSBA , Major in Computer Applications , 1998 — 2001
Dean’s List:
(Second Honor) 3rd Term, 1998-1999
(First Honor) 1st, 2nd Term, 1998-1999
BS , Electronics & Communications Engineering , 1996 — 1998
Undergraduate