
Web developer + bar manager
Toronto, Canada Area

Web developer + bar manager
Toronto, Canada Area
Talented Web developer seeking a ground-floor role with an experienced team.
Web accessibility, Web standards, XHTML, CSS
(Internet industry)
2006 — Present (3 years )
(Restaurants industry)
May 2009 — October 2009 (6 months)
(Restaurants industry)
December 2008 — March 2009 (4 months)
Enjoyed the winter season and gained unique serving experiences at this popular restaurant and nightclub at Blue Mountain Ski Resort near Collingwood.
(Privately Held; Food & Beverages industry)
September 2008 — November 2008 (3 months)
Served, occasionally shift leading, at a large upscale restaurant at Yonge & Dundas in downtown Toronto.
(Privately Held; Computer Software industry)
June 2007 — August 2008 (1 year 3 months)
Acted as the primary support contact for the 400,000+ users of FreshBooks, a successful subscription-based Web service offering invoicing and time-tracking.
Managed discussions with our users by phone, e-mail and on our public forums, always going the extra mile to keep them smiling and keep them talking about us.
Regularly played every possible role in the discovery, diagnosis and repair of problems with our Web application. Anchored user communication from the initial bug report through to writing, testing and rolling out the fix.
Heavily involved in the implementation, use and maintenance of our support ticketing and bug tracking systems.
(Restaurants industry)
August 2006 — May 2007 (10 months)
Served at an enormous high‐volume restaurant and bar. Worked frequently as a shift leader, typically closing on the restaurant’s busiest nights.
(Restaurants industry)
April 2005 — August 2006 (1 year 5 months)
Managed and tended the bar at an upscale pub in Toronto’s financial district.
Responsibilities included inventory and cost analysis, product selection and ordering, maintaining relationships with our suppliers, prepping for special events, and ensuring everyone who sat down at our bar enjoyed the best experience possible.
OSSD, Ontario Scholar , 1998 — 2003