User Experience Research, Information Architecture, Interaction Design
Greater Boston Area
User Experience Research, Information Architecture, Interaction Design
Greater Boston Area
Currently I am employed as an Information Architect at a Boston area startup, SimpleTuition, where my responsibilities include IA, interaction design, and user research.
My past work experience includes consulting at the Bentley Design and Usability Center, as well as web design, information architecture and programming in the non-profit, healthcare, and software industries.
Usability Testing, User Research, Information Architecture, Web Analytics, Prototyping, Interaction Design, Requirements-Gathering
(Privately Held; 11-50 employees; Financial Services industry)
September 2007 — Present (2 years 3 months)
(Non-Profit; 201-500 employees; Hospital & Health Care industry)
January 2006 — September 2007 (1 year 9 months)
Responsible for all aspects of operation of the corporate website, www.nhp.org, serving the health plan’s members, providers, and other customers.
(Information Technology and Services industry)
January 2006 — May 2007 (1 year 5 months)
• Worked with a variety of corporate clients at a usability consulting practice affiliated with Bentley College
• Involved in a range of user experience activities, including moderating usability tests, conducting expert reviews, developing personas and user requirements, information architecture, and writing proposals.
• Partial Client List: Blue Cross Blue Shield Association, Bose, CVS, Raytheon, RSA Security, SAP, Upromise
(Privately Held; 11-50 employees; Computer Software industry)
August 2005 — January 2006 (6 months)
Created user interfaces for newspaper industry web applications.
(Non-Profit; 201-500 employees; Hospital & Health Care industry)
July 2001 — July 2005 (4 years 1 month)
(Public Company; 501-1000 employees; Information Technology and Services industry)
2000 — 2001 (1 year )
• Developed and launched three online technical newsletters
• Hand-coded monthly issues of online magazine, www.therationaledge.com
• Assisted Marketing department with Perl/CGI programming needs
(Non-Profit; 201-500 employees; Hospital & Health Care industry)
May 1999 — January 2000 (9 months)
(Non-Profit; 11-50 employees; Program Development industry)
March 1998 — June 1999 (1 year 4 months)
(Privately Held; 11-50 employees; Mental Health Care industry)
September 1995 — March 1998 (2 years 7 months)
Non-degree , Entrepreneurship , 2008 — 2008
MS , Human Factors in Information Design , 2005 — 2007
Cert. , Client Server/Web Development , 2001 — 2001
BA , Psychology , 1992 — 1996
UPA, ACM SIGCHI
Co-VP of Technology, Bentley College Graduate Women's Leadership Organization (2006-2007), IA Summit