
Area Rental Manager at Enterprise Rent-A-Car
Cleveland/Akron, Ohio Area

Area Rental Manager at Enterprise Rent-A-Car
Cleveland/Akron, Ohio Area
I started with Enterprise my freshman year of college as a part time car prep. Over the next 12 years I have held a variety of positions and have truly worked my way from the bottom up. I have be responsible for building relationships with senior management of nationally known insurance companies, developed strategies to assist local business owners with their transportation needs, overseen multiple rental locations, new store openings, been responsible for countless employee hires and promotions in my management tenure. I have been dedicated to staying true to the Founding Values of our organization, while upholding the mission of our company.
Oversee multiple locations, Lease/contract negotiation, customer service trainer, develop compensation plans, networking skills that develop long term relationships, real estate selection and development
(Privately Held; Automotive industry)
June 2009 — Present (6 months)
(Non-Profit; Sports industry)
April 2009 — Present (8 months)
(Privately Held; Automotive industry)
September 2003 — May 2009 (5 years 9 months)
Responsible for leading a sales team of 20 in 5 different offices to outperform the corporation in delivering high levels of customer service, profitability, fleet growth, and development of employees. Highlights include:
• Recognized for area customer service scores that exceeded the entire corporation in 3, 6 and 12 month averages.
• Exceeded corporation averages in employee retention.
• Exceeded corporation averages in growth and profitability.
• Expanded customer base and revenues by landing new accounts and extending current business relationships through strong relationships and excellent customer service
• Responsible for training employees and customers on new technologies to better both businesses
(Privately Held; 10,001 or more employees; Automotive industry)
August 2002 — September 2003 (1 year 2 months)
(Privately Held; 10,001 or more employees; Automotive industry)
October 2000 — August 2002 (1 year 11 months)
(Privately Held; 10,001 or more employees; Automotive industry)
February 1999 — September 2000 (1 year 8 months)
(Privately Held; 10,001 or more employees; Automotive industry)
January 1999 — January 1999 (1 month)
(Privately Held; 10,001 or more employees; Automotive industry)
August 1998 — January 1999 (6 months)
(Privately Held; 10,001 or more employees; Automotive industry)
February 1997 — July 1998 (1 year 6 months)
(Privately Held; 10,001 or more employees; Automotive industry)
January 1996 — January 1997 (1 year 1 month)
Criminal Justice 1995 — 1999
Business Management 1995 — 1999
Soccer, investing, community/charity involvement, outdoor activities, running
Board Member of 194 Spicer Inc. (Secretary); Vice President of Kiwanis Breakfast Club of Wooster; Board Member of ICAR of NC Ohio (Mansfield); Member Medina Chamber of Commerce; Member Wadsworth Chamber of Commerce; Member Brunswick Chamber of Commerce; Member Wooster Chamber of Commerce; Member Richland Area Chamber of Commerce
#2 Area Rental Manager (Northern Ohio) - 3rd Quarter FY 09
#1 Area Rental Manager (Northern Ohio) - 2nd Quarter FY 09
#1 Area Rental Manager (Northern Ohio) - FY 2007-2008
#1 Area Rental Manager (Northern Ohio) - 4th Quarter FY 08
#1 Area Rental Manager (Northern Ohio) - 3rd Quarter FY 08
#1 Area Rental Manager (Northern Ohio) - 2nd Quarter FY 08
#2 Area Rental Manager (Northern Ohio) - 1st Quarter FY 08
#2 Area Rental Manager (Northern Ohio) - FY 2006-2007