
Sr. Program Manager, Bing Shopping
Greater Seattle Area

Sr. Program Manager, Bing Shopping
Greater Seattle Area
I'm an unofficial rocker of boats - I challenge the status quo, have an insatiable passion for the customer (if I don't fight for the customer, who will?), find creative ways people never thought of to simply get things done, and make things happen. My career is filled with successful launches of "you can't do that!" I also have an eye for talent and am smart enough to team with those people that are smarter and more capable than myself.
I excel at bringing order to chaos, thrive on dealing with ambiguity, being decisive with the data on hand, and never shy away from doing more with less. I'm known simply as "the product guy" due to my passion for customers, understanding how they think, and understanding the dynamics of the market. I don't wait for the next challenge... I create it.
(Public Company; MSFT; Computer Software industry)
May 2008 — Present (1 year 7 months)
Program Manager leading Quality, Business Intelligence, and Site Operations for Bing Shopping. Launched the cashback program on Live Product Search in April 2009 and managing site operations and business intelligence for our Bing release.
(Sports industry)
September 2007 — Present (2 years 3 months)
Responsible for TBall for Fall City Little League - I love ensuring that the 5 and 6 year olds in our community have a fun, confidence-building, teamwork-orienting experience on the fields of Snoqualmie Ridge and Fall City. Play Ball!
(Public Company; 10,001 or more employees; AMZN; Internet industry)
January 2007 — May 2008 (1 year 5 months)
I proposed initial product concept for Amazon Payments' Checkout by Amazon, developed the business plans (business development, branding, operations, competitive analysis), secured funding for product development and operations, and hired a team and brought up to speed. After successfully launching Amazon Payments' "Pay Now" Widget (now Simple Pay) I put together go-to-market plans, branding collateral, operational plans, private beta programs, and drove execution against the business development strategy for our product plan.
(Public Company; 5001-10,000 employees; AMZN; Retail industry)
July 2006 — January 2007 (7 months)
Complete product responsibility, including P&L, for Amazon Web Services Gift Certificate Service and Order Pipeline Services.
(Public Company; 5001-10,000 employees; AMZN; Retail industry)
May 2005 — July 2006 (1 year 3 months)
I have complete product responsibility, including P&L, for WebStore by Amazon. I work with Business Development, Account Management, Technical Support, Marketing, and Product Development to build marketing plans, sales plans, support plans, and product development plans that ensure Amazon Services provides world-class solutions to the Small Business market. Since taking ownership of the Instant Website / WebStore product lines weekly revenue is up ten-fold; weekly revenue increased another five-fold within six months of my last release.
(Public Company; 10,001 or more employees; WHR; Information Technology and Services industry)
May 2002 — May 2005 (3 years 1 month)
I manage a portfolio of disruptive innovations that incorporate leading edge software technologies including Expert Systems, Web Services, and Windows Media Center. I have built a high-performing team from scratch; concepts developed by my team have been featured in BusinessWeek, USAToday, Time Magazine, Fortune, as well as featured on HGTV. In fact, through our disruptive innovations, our team generated more PR value for Whirlpool in 2004 than any other activity.
(Privately Held; Myself Only; Information Technology and Services industry)
October 1994 — December 2002 (8 years 3 months)
Operated as a software development consultant, providing architecture, design, development, training, project management, and technical strategy services to clients of various sizes throughout the Midwest. I specialized in object-oriented technologies and distributed applications.
(Information Technology and Services industry)
1993 — 1994 (1 year )
(Privately Held; 1-10 employees; Information Technology and Services industry)
May 1992 — June 1993 (1 year 2 months)
Innovation, Consumer Research, Innovative Business Models, Leadership, Competitive Analysis, Marketing