
IT Sales and Operations Executive
Brazil

IT Sales and Operations Executive
Brazil
20 years working in Information Technology field with and emphasis in Sales and IT Operations area. Additional experience in structuring new operations abroad, leadership and team development. Management and implementation of technology projects working actively in sales operation and customer relationships.
negotiation skills, project and team management, performance management, sales, customer relationship, structuring operations, salary and contract negotiation, IT operations and Budget Management.
(Privately Held; Information Technology and Services industry)
April 2009 — Present (8 months)
Neoris is a global business and IT consulting company that specializes in nearshore outsourcing, value-added consulting, and emerging technologies. Neoris is the largest IT consulting and systems integration company in Mexico and the second in Latin America.
At Neoris I am accountable to develop the local SAP SME market at Rio de Janeiro. Structuring the sales, pre-sales and delivery operations.
(Privately Held; Information Technology and Services industry)
February 2008 — April 2009 (1 year 3 months)
IT Consulting specialized in BPM and SOA projects as well as implementation of project offices using PRINCE2 methodology.
Responsible for new business relationships with partners and customers. Creation of strategic plans and training new business teams, prospecting and trading in several segments.
(Computer Software industry)
January 2007 — April 2007 (4 months)
RMS is a leader in providing integrated management systems for the retail segment.
Consulting service. Responsible for the area of post sale, training and technical support. Key account manager for major retail networks of Rio de Janeiro. (Report to CEO)
Achievements:
• Structuring the area of post sale.
• Creation of a service desk structured to customer service.
(Privately Held; Information Technology and Services industry)
April 2006 — December 2006 (9 months)
Responsible for the operations restructuring of Stefanini Europe, establish offices in Madrid, Lisbon, Rome and London, responsible for all aspects of the operation in 4 countries. Commercial, administrative, labor and so on. Contacts with partners and prospects, development of the local market and hiring of local professionals. Focus business in Portugal and Spain. Reporting directly to the CEO.
Key Achievements:
Change of the Madrid headquarters, which previously was in a virtual offices company, to its own office
Training of a commercial team in Portugal and Spain
Created strategic alliance with leading consultancies in IT from Spain, Italy, Portugal and United Kingdom
Implemented events in Spain to promote the Stefanini brand and services.
Participation of a group of Brazilian executives in Spain and made official Stefanini's office in London
(Privately Held; 1001-5000 employees; Information Technology and Services industry)
November 2001 — April 2006 (4 years 6 months)
Major Activities:
SALES: analysis and strategic planning, prospecting and trading in different segments (Financial, energy, industry, retail and entertainment). Creation of new channels through relationships with strategic partners. Events of relationships with customers and 'Prospects'
DELIVERY: control and management of solutions deployment teams, Project Management, monitoring productivity and quality. Process for recruitment and selection of teams together with HR.
ADM and FINANCE: Monitored the billing and profitability of projects, controlled costs, and monitored professional and customer contracts. Direct oversight of 70 employees.
(Information Technology and Services industry)
October 1998 — November 2001 (3 years 2 months)
NEXXA is a company that specializes in custom solutions for e-business, business intelligence, integration, management and corporate operation.
Position:
Operations Director
Development Manager
Project Leader
Major Activities:
Responsible for pre-sales, planning, monitoring, and implementation and solutions deployment for Business Intelligence. In addition, Sales Automation, Mobile Systems, BodyShopping and customized systems.
Defined, controlled and maintained the infrastructure of company's Hardware and Software
Direct oversight of 10 employees.
Defined, carried out and oversaw post-sale relationships with the company's main customers.
Developed, controlled and Optimized internal processes
Researched and analyzed new customers
Prepared, asset costs and resources of commercial offers.
(Privately Held; TRLY; Internet industry)
November 1997 — October 1998 (1 year )
I created the company in the city of Resende, in the state of Rio de Janeiro after studying and evaluating the market in the region of Vale do Paraiba.
Created and carried out all the necessary operations
Responsible for local marketing and spreading the TERRA/ZAZ brand to more than 11 cities in the state of Rio de Janeiro.
In 10 months the company reach the breakeven and was twice nominated TERRA Networks operators sales leader in cities with a population of 100,000.
(Information Technology and Services industry)
February 1997 — November 1997 (10 months)
(Information Technology and Services industry)
January 1996 — January 1997 (1 year 1 month)
(Public Company; IBM; Information Technology and Services industry)
1991 — 1994 (3 years )
Trainee of the IBM Consulting Group
PMI
SAP Certified Sales Professional 2009
Prince2 Foundation Certification 2008