
at
Melbourne Area, Australia

at
Melbourne Area, Australia
To fully utilise my creative, inter-personal and management skills in as many mediums as possible.
Windows NT/XP/2000/ME/98
Mac OSX
HTML
DHTML
CSS
PHP
MYSQL and various web server and CMS technologies
Macromedia Dreamweaver CS3/MX + UltraDev
Macromedia Flash
Adobe PhotoShop (CS2/3)/ImageReady/Illustrator
Microsoft Word/Excel
Microsoft FrontPage/Outlook
Microsoft PowerPoint/Project 2000
Microsoft Visual Basic
Adobe Acrobat
Lotus Notes
Microsoft Access
QuickBooks
MYOB
Internet Explorer
Microsoft Outlook
(Online Media industry)
June 2009 — Present (6 months)
(Self-Employed; Myself Only; Online Media industry)
January 2005 — Present (4 years 11 months)
Specialising in website design, digital and print media, contract and commercial photography.
Primarily website design and development, this is my own business that has developed over the past 2 to 3 years. Knowledge gained during this time is extensive and covers such areas as manual coding and design, hosting and domain name and DNS services. Practicing correct web publishing standards (W3C) at all times.
Practical experience in ASP, .NET, HTML, DHTML, XML, CSS, PHP and various Content Management Systems including Joomla, Wordpress, RedDot, Drupal, e107, Mambo, phpwcms, Typo3, Textpattern and various Blogging software and applications.
(Media Production industry)
May 2008 — June 2009 (1 year 2 months)
Summary of role and responsabilities
CMS Support and Administration
• Responsible for providing support to clients.
• Supporting clients in the use of the CMS, including customisations and enhancements
• Creating and managing administrative aspects of the CMS
• Troubleshooting problems
• Developing documentation on how to use the system
• Client training on the use of the CMS system
• Liaising with systems support on technical issues
Website Producer
• Account management
• Manage production, technical and design resources to effectively and efficiently service the clients day-to-day BAU requirements
• Manage CMS support/after-hours monitoring/production staff
• Control high quality of deliverables
• Contribute to site strategy
• Work with design, tech, production and management departments to set and maintain excellent service levels to client’s satisfaction
• Positively represent the Company in Melbourne through client meetings and workshops
• Project management
• Scope, budget, resource & schedule (co-ordinate design/tech in BAU and non-BAU projects on afl.com.au)
• Liaise with Senior Producer of Sport and development team to define solutions
• Maintain and enhance profitability for each project
• Internal management
• Show initiative and ability to work autonomously with minimal supervision
(Public Company; TLS; Telecommunications industry)
2001 — 2007 (6 years )
Providing specialist analysis, design, development and deployment in specific systems, having due regard for how this technology inter-works with other technologies. Delivering products and infrastructure to defined service level standards. Providing communication and reporting to all stakeholders on a weekly and monthly basis.
Managing content and all technical aspects of a secure self service online mobile ordering and management product provided to Telstra’s Enterprise and Government customers. Providing email assistance and support to both internal and external customers along with managing all documentation and supporting materials and carrying out Product Verification Testing / User Acceptance Testing. Also involves a high degree of daily web/traffic and data analysis. Both of a technical and reporting nature.
(Public Company; 10,001 or more employees; TLS; Telecommunications industry)
January 2004 — April 2006 (2 years 4 months)
Responsible for providing an end-to-end managed mobile service to Victorian Business and Government Departments.
(Public Company; 10,001 or more employees; TLS; Telecommunications industry)
March 2001 — January 2004 (2 years 11 months)
Responsible for providing inbound sales and technical advice for all Telstra BigPond home and business Internet services. Designing and provisioning of business, Internet, communication, Domain Name and networking packaged solutions to both household consumer, small and medium business (SME) within Telstra BigPond’s business solutions and Kana email management team.
(Privately Held; 11-50 employees; Marketing and Advertising industry)
October 2000 — April 2001 (7 months)
Responsible for the entire operation of the site, directly supervises the Assistant General Manager & management team, guiding them in their efforts on the floor and in operating their departments of responsibility.
Diploma , Information Technology , 2001 — 2003