
Team Lead, Google AdWords
Greater Detroit Area

Team Lead, Google AdWords
Greater Detroit Area
Advertising sales team lead with primary focus on paid search and digital display. Team develops and supports integrated marketing solutions for automotive clients to help them achieve their online and offline advertising goals.
Client relationship management and support, advertising sales
(Public Company; 10,001 or more employees; GOOG; Internet industry)
December 2006 — Present (2 years)
Manage sales team that calls on North American automotive advertisers. This group provides technical and sales support for paid search and internet display ads as well as traditional media programs under the Google AdWords portfolio of services.
(Public Company; 1001-5000 employees; GLBC; Telecommunications industry)
2004 — November 2006 (2 years)
• Manage network issues in cooperation with over 60 field technicians, multiple outside vendors, customer and provisioning teams to achieve timely new circuit turn-ups, cost saving disconnects and emergency equipment replacement
• Perform as network operations center shift lead when required
• Designed and administrate a scalable 1,500 page department wiki supporting over 25 users
(Public Company; 1001-5000 employees; GLBC; Telecommunications industry)
2002 — 2004 (2 years)
• Scheduled and Coordinated over 300 planned and emergency network activities monthly
• Analyzed international network database for potential service conflicts and initiated customer notification of critical and routine network maintenance
• Developed best practices method of procedure used by field technicians, network engineers and outside vendors
(Public Company; 1001-5000 employees; GLBC; Telecommunications industry)
2000 — 2002 (2 years)
* Played a key role in more than doubling the capacity of the North American SONET network
* Tested and configured installation of network equipment and management software
* Created spreadsheets for equipment inventory and customer issue tracking
(Telecommunications industry)
2000 — 2000 (less than a year)
* Reconciled billing and contract issues for a nationwide financial institution with over 500 branches
* Negotiated new contracts and finalized out of date arrangements that generated cost savings of over $2,500 per month
* Allocated funds and prepared detailed monthly reports for the Director of Telecommunications
(Educational Institution; 51-200 employees; Newspapers industry)
January 1998 — August 1999 (1 year 8 months)
* Provided client support for local and national accounts at a newspaper with a circulation of over 26,000 university students and faculty
* Maximized revenue and increased client base through sales and active prospecting in a city where students annually contributed over $204 million to local businesses
(Educational Institution; 51-200 employees; Newspapers industry)
November 1995 — January 1998 (2 years 3 months)
* Designed and produced compelling print advertisements for a university newspaper
* Received George B. Robeck Award for best advertising designer
MBA, 2005 — 2008
Hartmann Scholarship 2006
BA, Telecommunications Management, 1995 — 2000
Collaboration technology, web 2.0, snowboarding, mountain biking, distance running
Michigan Mountain Biking Association
Hartmann Scholarship, 2006
George Roebeck Award, Advertising Design, 1996