
Business Development for Technical Services Firms that Helps Turn Business Relationships into Profits
Norfolk, Virginia Area

Business Development for Technical Services Firms that Helps Turn Business Relationships into Profits
Norfolk, Virginia Area
What I do is help technical services providers increase revenue, profits, and sales in complex business-to-business environment.
* Technical Project Management and Implementation,
* Sales and Marketing (S&M) Workflow Optimization,
* Systems Design and Strategy (Financial, Sales & Marketing, Production),
* Configuration Management and Quality Assurance Systems,
* Freelance Copyright, Communications, and Lead Generation Materials,
* Optimizing High Transaction Systems (Web, e-Commerce, Logistics),
* Supply Chain Management and Development,
* Multi-Site or Field Sales / Call Center Design and Strategy,
* Customer Relationship Management with Sales & Marketing Integration,
* Transaction Analytic and Data flow Integration,
* Automated Marketing Systems and Customer Retention,
* Sales and Marketing Analytics, Lead, and e-Commerce Design and Strategy,
* Database Marketing and List Management Services,
* Search Engine Optimization (SEO) and Internet Marketing,
* Design and Support of Enterprise Computing Systems,
Clients include value added resellers (VAR), integrators, technical service providers, engineering services, infrastructure support firms, and channel sales companies. Specializing in business development for B2B technical services firms.
business to business sales and marketing, direct response, direct mail, sales and marketing management, building business relationships, freelance copywriter, independent sales consulting, information marketing system, database marketing, supply chain management, sales force automation, customer relationship management, F5 BIGIP LTM, F5 BIGIP GTM, Netapp NAS, Hitachi SAN, EMC SAN, Sun Solaris 10, Apache, HTTP, FTP, LDAP, Linux, Goldmine, Salesforce.com, Mail Order Manager, InfoBlox DNS
(Marketing and Advertising industry)
January 2008 — Present (1 year 11 months)
Provide clients cost effective information technology solutions that create and keep profitable customers. Solutions include customer relationship management, sales and marketing design, systems integration solutions, and related Internet marketing management.
Organization provides consolidated management for multiple consulting, interactive media, and specialty service firms; Our customers include industrial, Internet, and technology professional services firms world-wide.
(Marketing and Advertising industry)
March 2003 — Present (6 years 9 months)
Providing direct mail marketing solutions for business-to-business firms in the information technology, professional services, and software industry. Services include direct marketing management, marketing by database, and tracking aspects of relationship marketing.
-- Newsletter Editor, AdBriefing Copywriting Tips (August 2008 - Present)
-- Newsletter Editor, Inside Strategic Relations (July 1996 - Present)
Duties include Lead Systems Administrator / Web Project Manager for select clients. Wholly owned subsidiary of JWH Consolidated Inc as of 2008.
(Management Consulting industry)
August 1999 — Present (10 years 4 months)
Helping executives build stronger business relationships. Providing coaching services to business-to-business companies in technology industries. Skills include problem solving, and strong analytical measuring of customer segments to help customers achieve greater profits. Clients include Veridian Engineering (now General Dynamics), Maritime Dynamics, and other government contractors, IT companies, and professional organizations.
Wholly owned subsidiary of JWH Consolidated Inc as of 2008.
(Public Company; CFS; Staffing and Recruiting industry)
April 2009 — November 2009 (8 months)
Material support of DNS, DHCP, and Systems configuration across 45 highly regulated environments. Including financial services, public traded, healthcare, and federal government services.
Trainings and certifications include Certified Infoblox Core Administrator, FDA Regulated Compliance, HIPPA Awareness Training, Sarbains Oxley Compliance, plus numerous change management and service fulfillment regulations to support auditing requirements.
[Systems: AIX, Linux, Solaris 10, Windows Server; Helpdesk: BMC Remedy ARS, Maximo, Impact, ManageNow, GPS/Vantive, and Clarify Help Desk; Infrastructure: VitalQIP, Infoblox, DNS Bind 9; Productivity: Lotus Notes, Microsoft {Outlook,Office};]
(Civic & Social Organization industry)
January 2007 — April 2009 (2 years 4 months)
Organize meetings, events, and scheduled activities according to Temple sanctioned functions. Provide encouragement to membership, follow up on event participation, and support other Temple functions.
Member, Boumi Shrine Temple, Baltimore MD
Member, Khedive Shrine Temple, Chesapeake VA
-- President, Chanters Unit (2007-2009)
(Privately Held; Marketing and Advertising industry)
May 2007 — August 2008 (1 year 4 months)
Project lead for internal/external monitoring services, standing up a software development environment, and lead support for high-volume advertising servers. Supporting user authentication, domain name services, and proxy services efforts.
Dominion Enterprises owns and operates a collection of diversified brands providing technology, media and Web solutions for businesses, and best-in-class magazines and Web sites for Industrial, Real Estate, and Auto Dealership consumers.
[OS: Solaris, Linux, Windows 2003; Storage: NetApp, Veritas FS; Infrastructure: BigIp F5 LTM, F5 GTM, Infloblox; Services: Apache 1.x, Apache 2.x, DNS Bind 9; Monitoring: Nagios, Magnum, Foglight; Helpdesk: Altiris]
(Privately Held; Retail industry)
February 2007 — May 2007 (4 months)
Provided support for Sun Solaris, IBM AIX, Linux Red Hat, and Windows Server 2003 systems providing Catalog Publishing, Web Services, Process Automation, and Scheduling. Supported Auto Scheduler and UC4, including job configuration and migration. Configuration and management of various Sun StorEdge arrays, EMC SAN, Hitachi SAN (installation), and Gator Tape Storage. Day-to-day support for more than 112 SAN connected machines. Reconfigured and optimized Veritas Net Backup. DNS, SMTP, and general Unix services. Lot's of scripting, configuration, and clean-up.
[Automation: UC4, AutoSys; OS: Solaris, Linux, Windows 2003; Storage: EMC, Hitachi, Veritas FS;]
(Privately Held; Import and Export industry)
October 2002 — January 2007 (4 years 4 months)
Founded in 2001, GreaterChinaCRM preaches "CRM Success Beyond Software" via GCCRM Portal, Consulting Associates, Research Institute and The 3C Method. Their mission is to improve the success rate of CRM implementations in Greater China.
(Privately Held; 51-200 employees; Oil & Energy industry)
November 2004 — June 2006 (1 year 8 months)
Independent outside sales representative for commercial fleet services, including cold call prospecting, site development, and customer service. Added $1.5 million in annualized billing in first 6 months with 90% retention rate after 18 months, about company average retention of 70%.
(Sole Proprietorship; 1-10 employees; Real Estate industry)
June 1992 — May 2005 (13 years )
Management of various commercial and residential rental properties. Consulting in areas of management and procuring real-estate investments for commercial purposes. [Sold Company]
(Information Technology and Services industry)
November 2001 — May 2003 (1 year 7 months)
Supporting initial efforts that took company from $441,000 to $13 million from cold-calls and information kit designed around GSA contracts and direct services. Support of customer retention and contract renewal efforts, provided sales and marketing advisory to senior executives as business grew.
(Privately Held; 501-1000 employees; Defense & Space industry)
August 2001 — April 2002 (9 months)
Reduced communications delays in Lotus Notes system to save $264,000 in time for network of 112 executives at 17 locations; Document imaging storage for scanned documents distributed in shared and remote access databases to improve office productivity; Client budget $240,000 created a 312% return on investment from consulting efforts;
(Defense & Space industry)
August 1999 — January 2001 (1 year 6 months)
Managed and designed a software development environment to reduce production costs saving over $640,000 over 18-month period; Document production and site management in Frame Maker, supporting proposal production of multi-thousand page volumes start to finish; Automated software development build activities for Domestic E2C program.
(Privately Held; 1-10 employees; Internet industry)
November 1996 — August 1999 (2 years 10 months)
Managed staff of consultants providing computer technology support, network design, and IT management. Addressed daily operation including marketing, customer service, sales, and cash flow management. Clients included Eagan McAllister Associates, Maritime Dynamics, and various other government contractors and health-care providers.
(Computer Networking industry)
July 1991 — November 1996 (5 years 5 months)
Manage partnership responsibilities for computer resale, network integration, and consulting company. Later incorporated as Open Systems Networking Inc in November 1996. Organization 80% dedicated to PRB Associates Inc from 1993 till 1996, other clients included St. Mary's Hospital (Leondardtown, MD), medical services firms, and growing transportation companies.
sustainability, organic gardening, hiking, mountain biking, tennis, hydroponics, business relationships, sales marketing, internet marketing, investing, private lending
Toastmasters International, National Assoc. for the Self Employed, National Assoc. of Investor Corporations, Scottish Rite, Shriners of North America, Khedive Shrine Chanters
Competent Toastmaster (CTM); Certified WinConnect Sales Associate (CWSA); Certified Infoblox Sales Associate (CISA); Certified Infoblox Core Administrator (CICA)