Business Consultant - helps Customers maximise their return on their Technology investments
Newcastle upon Tyne, United Kingdom
- Current
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- Specialist in Social Media & Collaboration at Souter Consulting Limited
- Past
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- Senior Consultant at Fujitsu Services
- Systems Specialist at ICL (now Fujitsu Services)
- Consultant at PPL Technologies
- Education
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- Cass Business School
- University of Bristol
- Oundle School
- Recommended
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6 people have recommended Justin - Connections
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209
connections
- Industry
- Information Technology and Services
- Websites
Justin Souter’s Summary
Justin is an experienced, customer-facing consultant who recognises the wider context for IT solutions. His key strength is understanding customer requirements and translating them into practical, innovative solutions which are business, not technology, led.
As an MBA, he knows how technology can support business goals; as an architect, he knows how to implement different components as an overall design embodying both these aspects.
This approach includes the pro-active management of customers, change issues, and how IT can maximise ROI through effective technology strategy. He uses Fujitsu's Macroscope methodology and Benefits Realisation approach to ensure high quality solution delivery.
He is also familiar with service management, requirements capture, product procurement, process improvement, as well as usability / special needs. He lectured on Knowledge Management at the University of Kingston for three successive years, and is part of the Virtual Coffee House group of the Royal Society of Arts.
Justin Souter’s Specialties:
Technology strategy; technology innovation; information management strategy; process mapping; benefits realisation; management of change; executive technology coaching
Justin Souter’s Experience
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Specialist in Social Media & Collaboration
Souter Consulting Limited
(Information Technology and Services industry)
October 2008 — Present (2 months)
In terms of what skills I have to offer:
• High-level technical strategy - i.e. translate techie-speak for Business people
• Configuration of collaboration tools - e.g. SharePoint
• Design and run Management of Change initiatives
• Management of small teams
• I've got experience of online communities, website design and tooling
• Understanding of how leading edge can be used for organisational advantage
What this means for Customers - helping them:
• Exploit existing collaboration tools / infrastructure
• Understand impact of consumerisation and Web 2.0 on Customers and other stakeholders
• Create a successful blend of infrastructure, established collab tools and leading edge ones
• Understand the impact on People, and create a programme of change to maximise ROI
• Make informed decisions about which tools / trends match needs of organisation - don't just go with the flow -
Senior Consultant
Fujitsu Services
(Public Company; 10,001 or more employees; Information Technology and Services industry)
January 1999 — September 2008 (9 years 9 months)
Justin is a Business Consultant working with Customers to maximise the value of their technology investments. His activities include:
Business consultancy: Strategic and technical IT consultancy from a programme viewpoint; business / process analysis and design; report writing and presentation delivery
Team Leadership: Goal setting, People Management; stakeholder management, prioritisation, motivation, strategy formation & implementation
Macroscope: introduction to the Fujitsu Macroscope method and Benefits Realisation
Bid and Pre-sales: business development; bid preparation & input; pre-sales activity; active business school Alumnus and business networker.
Project delivery: architecture and design; technology selection; team-worker and team leader
Project management: project planning; basic project financials; awareness of PRINCE 2 methodology -
Systems Specialist
ICL (now Fujitsu Services)
(Information Technology and Services industry)
1999 — 2000 (1 year)
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Consultant
PPL Technologies
(Public Company; 1-10 employees; Information Technology and Services industry)
June 1997 — December 1998 (1 year 7 months)
Before joining Fujitsu Services, Justin worked to provide a complete outsourced IT function for a trade union. For the final 14 months of the contract, he acted as Project Manager, working on the design and implementation of windows-based systems with a budget in excess of £200,000.
Justin Souter’s Education
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Cass Business School
MBA, 1996 — 1998
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University of Bristol
BSc, Psychology, September 1989 — June 1992
- Activities and Societies:
- 89-90 -- Bristol University 3rd XV; 90-92 -- Honorary Midshipman in Bristol University Royal Naval Unit
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Oundle School
Secondary Education 1983 — 1988
Additional Information
Justin Souter’s Websites:
Justin Souter’s Interests:
Mountain biking, walking, sailing, tennis, spoken Spanish, salsa, pachanga
Justin Souter’s Groups:
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Cass Business School MBA Alumni (Present students need NOT apply, Graduated Alumni only please.) -
Fujitsu Services
Justin Souter’s Honors:
ICL Bronze Award Winner 2001
Author:
- "Going the distance": KM Journey in Fujitsu
- "Reinforcing your KM strategy: Understanding the role of technology"
Justin Souter’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
