
Analyst
Cleveland/Akron, Ohio Area

Analyst
Cleveland/Akron, Ohio Area
Exposure to and training for call center helpdesk software as well as manufacturing database software. Also experienced in public speaking and sales for non-profit organizations. Other past projects include internal training program development and intranet portal build & design.
Received Master of Science in Management Degree from the Weatherhead School of Management at Case Western Reserve University and a Bachelor of Arts Degree from Albion College.
Training delivery, training material creation, process identification, process creation, change management, technical writing, research, assessments