
Quality Assurance/Regulatory Analyst
Greater Pittsburgh Area

Quality Assurance/Regulatory Analyst
Greater Pittsburgh Area
A results-driven, motivated problem-solver with the ability to organize, create, improve/implement processes with a “big picture” mentality; a detail-oriented team player with developed budget analysis, cost control and multi-site operation management; a dynamic, enthusiastic communicator with proven verbal, presentation and writing skills
• Large and small project management
• Budget analysis and cost control
• Quantitative data analysis
• Client liaison and relationship management
• Creative corporate writing
• Marketing material creation
• Speech / Feature article writing
• Writing for the Web
• New and Social Media
(Non-Profit; 10,001 or more employees; Hospital & Health Care industry)
November 2006 — Present (2 years)
Collected, analyzed and streamlined collection/dissemination of quality indicator data utilized for staffing effectiveness reports and national databases.
Partnered with various departments in several marketing/corporate communication campaigns, leadership development, aspects of the Nursing Magnet project, and internal communication plans.
(Educational Institution; 10,001 or more employees; Higher Education industry)
December 2007 — April 2008 (5 months)
Collaborated with Katz deans, center coordinators and marketing/communications directors to overhaul Certificate Program in Ethics and Leadership brochure, offered by the College of Business Administration. Began work on media/public relations kits, bringing center in line with new brand strategy.
(Non-Profit; 10,001 or more employees; Hospital & Health Care industry)
2003 — 2004 (1 year)
Provided conference planning support for 2 international conferences, 6 annual conferences, and 2 series programs, increasing overall attendance by 12% from previous year
Prepared and maintained budgeting, registration, accounts payable, accounts receivable, contract negotiations, marketing materials, presenter readiness and audio/visual equipment needs
BA, Communication, 2005 — 2008
Professional certificates in:
Corporate / Community Relations
Public & Professional Writing
Professional - corporate communications, public relations, new media, organizational development, organizational communications, management, integrated marketing communications Personal - tennis, travel, fine arts, volunteering, cooking
IABC, CGS Student Government, Executive Writing Team
2008 - "Outstanding Student of the Year" Award winner
2008 - Public/Professional Writing Competition, Honorable Mention
2008 - Founder, IABC University of Pittsburgh
Dean's List