Manager of User Experiences at Lumos Labs
San Francisco Bay Area
- Current
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- Manager of User Experiences at Lumos Labs
- Past
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- User Experience Analyst at Safari Books Online
- MBA Technology Operations Manager at Harvard Business School
- Director of User Interface at photo.net
- MBA Communications and Technology Manager at Harvard Business School
- MBA Web Communications and Technology Coordinator at Harvard Business School
- Consultant at Eliassen Group
- Programmer Analyst at Family Health International
- Education
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- Harvard University
- Harvard University Graduate School of Education
- Haverford College
- Université de Provence (Aix-Marseille I)
- Recommended
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3 people have recommended Juliette - Connections
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223
connections
- Industry
- Internet
- Websites
Juliette Melton’s Summary
I'm a web veteran, having spent many years designing, building, and managing large-scale websites and web applications. My passion for understanding how people use technology has lead me to focus on user experience research. At Safari Books Online I developed a user research program, involving usability research, surveying, community involvement, web analytics, and ethnographic inquiry. I do everything from developing research protocols to moderating task analysis sessions to translating research findings into product enhancement and marketing strategy.
Juliette Melton’s Specialties:
web technology, web strategy, user experience research, human factors, human computer interface, online communities
Juliette Melton’s Experience
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Manager of User Experiences
Lumos Labs
(Privately Held; 1-10 employees; Health, Wellness and Fitness industry)
October 2008 — Present (2 months)
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User Experience Analyst
Safari Books Online
(Privately Held; 11-50 employees; Publishing industry)
August 2007 — October 2008 (1 year 3 months)
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MBA Technology Operations Manager
Harvard Business School
(Educational Institution; 10,001 or more employees; Internet industry)
September 2006 — August 2007 (1 year)
- product manager for administrative web applications (developing/gathering user requirements, managing project development queue, building and advising on user interface direction)
- user experience research (student polling and focus groups, web analytics review)
- supervise MBA web coordinator and approve all updates to internal and external web sites
- oversee staff training in web development -
Director of User Interface
photo.net
(Internet industry)
August 2006 — August 2007 (1 year 1 month)
Directed site-wide redesign for industry-leading website with 5.4 million visits/month. Oversaw development of new graphic identity, coded new page templates, led user research efforts including user surveys, eye tracking, web analytics, and community feedback.
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MBA Communications and Technology Manager
Harvard Business School
(Educational Institution; 501-1000 employees; Higher Education industry)
January 2006 — September 2006 (9 months)
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MBA Web Communications and Technology Coordinator
Harvard Business School
(Educational Institution; 501-1000 employees; Higher Education industry)
September 2003 — January 2006 (2 years 5 months)
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Consultant
Eliassen Group
(Privately Held; Information Technology and Services industry)
May 2003 — October 2003 (6 months)
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Programmer Analyst
Family Health International
(Non-Profit Organization Management industry)
July 2001 — August 2003 (2 years 2 months)
Juliette Melton’s Education
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Harvard University
EdM, Graduate School of Education. Program: Technology, Innovation & Education, 2004 — 2007
Focus on developing and applying theoretical models for developing collaborative online learning systems. Coursework included: Educational Software Project Design, Improving Performance through Online Learning, and Universal Design for Learning.
- Activities and Societies:
- President, Part-time Student Association
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Harvard University Graduate School of Education
EdM, Technology, Innovation and Education, 2004 — 2007
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Haverford College
BA, Comparative Literature, August 1997 — May 2001
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Université de Provence (Aix-Marseille I)
ethnography, art history 2000 — 2000
Additional Information
Juliette Melton’s Websites:
Juliette Melton’s Interests:
user research, online communities, photography
Juliette Melton’s Groups:
BayCHI
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BayCHI -
UX Professionals -
Harvard University Alumni -
HGSE Alumni -
Technology Professionals by Safari Books Online
Juliette Melton’s Contact Settings
Interested In:
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
