Julie Schaefer

Current

Customer experience management at Newsletter Services

Past

Publication Representation and Administration at Minnesota State Bar Association
Publication Representation and Administration at The Christian Science Monitor

Education

University of Maine

Recommended

1 person has recommended Julie

Connections

180 connections

Industry

Public Relations and Communications

Websites

Julie Schaefer’s Summary

1. For businesses in growth mode, I carry out customer experience management. I love interviewing their customers by phone. They say wonderful things about the business that they would never have told anyone at the business.

2. To support the business's marketing plan, I then prepare stories.

3. I convert the stories to various professional desktop-published documents so that the businesses can circulate these results via electronic distribution, Constant Contact-type vendors, PDF, print, Email newsletters and Web content. Or maybe on the back of their business cards!

4. I also set up, update and maintain contact management databases to support marketing communications.

Call me at 612-810-4440.

Julie Schaefer’s Specialties:

♠ I've studied the advertising effectiveness research and analysis of STARCH at the Roper Center for Public Opinion Research. What factors make people look at, read, remember an advertisement -- and motivates them to do something?

Julie Schaefer’s Experience

Customer experience management

Newsletter Services

(Privately Held; Marketing and Advertising industry)

May 2004 — Present (5 years 8 months)

- Customer experience management followed by desktop publishing of the results.
- Electronically import and format font and graphic elements to produce publication-ready material.
- Check all proofs for errors and make corrections.
- Deliver or transmit publication master to printer for production.
- View work in progress, instructions and feedback, making any modifications.
- Find and collaborate with writers, graphic artists and editors to develop relevant editorial content and to produce master copies according to design specifications.
- Update the website.
- Set up and maintain a contact management database to support marketing communications.
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♠ "Julie worked hard to help us reach our goals." —Duane Stanley
.
♠ "Julie is very results oriented and persistent." —Victoria Marley
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♠ "Thanks for your help. You bring consistency, creativity, and concern to your work. Now there's no mistaking what we do." —Gerald Laurie
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♠ "I like the changes you made on our ad." —Rich Crabtree
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♠ Julie is a team player and would make a great asset to any organization." —Jeff Budde
Publication Representation and Administration

Minnesota State Bar Association

(Non-Profit; Legal Services industry)

September 1989 — May 2004 (14 years 9 months)

- Greet the public for sales and service purposes and administer orders
- Achieve light quotas for eleven magazines yearly.
- Provide customer service for 150 customers, 40 to 90 per edition.
- Research successful advantages against competitors and build on these.
- Create a practical seminar that was free to customers and employer.
- Set up and maintain a contact management database to support marketing communications.

♠ "Based on my experience working with Julie Schaefer, I believe that she would be a valuable addition to any company." — Peggy Fancher, Media Consultant peggy.fancher@gmail.com | 937-474-9521

♠ “Working with Julie was a treat. Her attention to detail allowed us to convert an ineffective marketing message into one that produced early results.” —Nick Newton
Publication Representation and Administration

The Christian Science Monitor

(Non-Profit; Online Media industry)

February 1987 — June 1989 (2 years 5 months)

Greet the public for sales and service purposes and administer orders. Maintain a top-ten region in the United States through customer-service diligence.

Julie Schaefer’s Education

University of Maine

BS (HONS) , Home Economics

Danforth and Merrill-Palmer Institute Scholarships

Activities and Societies:

Maine Masque Theatre Company, Maine Woodsmen, Black Bear Marching Band.

Additional Information

Julie Schaefer’s Websites:

Julie Schaefer’s Interests:

Organizing information. Microsoft Publisher, Access, PowerPoint, Word, Excel, Outlook. Reading, Gardening, Cooking, Sewing.

Julie Schaefer’s Groups:

- Marketing Section Minnesota State Bar Association 2007-2009; council 2009.
- Legal Marketing Association (LMA) 2005-2009.
- TwinWest Chamber of Commerce 2005-2009
- Wayzata Yacht Club Crew Member 2005-2009
- Wayzata Historical Society 2003-2009