Product guy
Greater Seattle Area
Product guy
Greater Seattle Area
Experienced product leader with a versatility developed across 12 years in high tech and more than 30 consumer and enterprise product launches. Proven track record from whiteboard to industry leadership in software, hardware and Software-as-a-Service. An innovator grounded in direct revenue responsibility with a proven ability to develop and lead nimble, cohesive product teams.
People management, product management, product marketing, leadership of creative teams, social marketing, product strategy, message and position, road map development, functional specification, usability, interactive advertising, writing and presentation, qualitative/quantitative analysis, customer-driven UX design in an Agile environment.
(Public Company; AMZN; Internet industry)
June 2009 — Present (7 months)
(Health, Wellness and Fitness industry)
October 2008 — March 2009 (6 months)
Led the delivery of 50 substantial new features in five months, including a complete redesign of the unrecognized home page that increased page views by more than 30% and tripled conversion to membership. Increased effective CPM by more than 50% and CTR almost 100% in fewer than 30 days. Increased unpaid search traffic by 200% in five months. In January, Trusera was honored as a SXSW Interactive Awards finalist.
(Internet industry)
February 2007 — October 2008 (1 year 9 months)
As the second employee of a web startup, led the customer research, naming, branding, and product design from initial concept to nationally-recognized launch. Secured coverage from New York Times, Venture Beat, Mashable, BusinessWeek and Financial Times. Guided executive, development and creative teams through more than 30 usability sessions and 8 focus groups under-budget. As product owner, increased unpaid search traffic 180% in three months, launched more than 80 features and achieved 95% customer satisfaction.
(Privately Held; Telecommunications industry)
March 2005 — February 2007 (2 years )
Grew revenue in my region twenty-five times by developing partnerships with more than 50 salespeople at Verizon Business, AT&T and Sprint. In an undeveloped territory, closed business within 60 days of employment and went on to become a top-ranked performer. Closed millions in business at American Express, Warner Music Group, Patterson Companies, LifeTouch and other Fortune 500 companies with a team-oriented and deliberative approach.
(Computer & Network Security industry)
October 1998 — December 2003 (5 years 3 months)
Led more than 30 product launches. Drove an innovative product strategy by staying close to customers, partners and the sales force. Collaborated with team to create hard-hitting messaging and positioning for a complex line of managed service, software, and hardware products. Awarded the Leader quadrant in Gartner’s SSL VPN Magic Quadrant three times. Nominated by CTO and awarded patent for innovative Internet security technology.
(Public Company; IT; Information Technology and Services industry)
October 1995 — September 1998 (3 years )
Selected for highly competitive research training program for liberal arts majors. After rotating through three technology areas, responsible for analyzing the vision and viability of more than 15 technology companies in network and Internet security market. Promoted to Gartner's lead analyst in VPN. Consistently a top-ranked conference presenter in U.S. and Europe.
B.A. , Social Sciences, High Honors , 1990 — 1995
Graduated with High Honors,
University of Ghana (Accra) Exchange Program
Active Mountain and Road Biker, Airstream Remodelling, Community Service Work
Product Management Consortium
Awarded a U.S. patent as a co-contributor to a major innovation in Internet Security, End Point Control (U.S. Patent #20060161970)