Consultant, Entrepreneur and Engineer
Lewiston/Auburn, Maine Area
- Current
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- Chief Information Officer at Taction
- Consultant at Large
- Past
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- Internet Marketing Coordinator at Johnny's Selected Seeds
- Manager & Founder at Speed of Light, LLC (Dialmaine.com, Downeast.net)
- Managing Partner & Founder at AcadiaNet
- President & Founder at Arcus Digital, Inc.
- Owner at Troutman & Associates (Sole Proprietorship)
- Director of Network Services at The Maine Internetworks (MINT)
- Director of Technology at Waterville Public Schools
- Education
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- University of Maine
- Recommended
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4 people have recommended James - Connections
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106
connections
- Industry
- Internet
- Websites
James Troutman’s Summary
"Have Brain, will travel".
When people ask me "so, what do you do?" my standard answer is "what do you need done?" I have a variety of skills and take great pleasure in solving problems.
My background and work experience is diverse, but the common theme is applying the appropriate technology to accomplish business goals. I like to think of myself as a "primary care" Information Technology practitioner, with additional specialization in infrastructure engineering, business operations, and marketing.
James Troutman’s Specialties:
Requirements analysis, requests for proposals, mergers and acquisitions, service provider level 24x7 operations, marketing, personnel supervision, TCP/IP network design, BGP routing, security, structured cabling systems, telephone PBX systems (legacy and VoIP), Linux systems engineering, wireless networks, Microsoft MCSE
James Troutman’s Experience
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Chief Information Officer
Taction
(Privately Held; 51-200 employees; Outsourcing/Offshoring industry)
August 2007 — Present (2 years 5 months)
CIO for this highly professional 24x7 contact center operation. Tasked with updating and migrating server infrastructure, reducing telecom costs, and assisting with marketing and sales efforts.
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Consultant
Large
(Information Technology and Services industry)
June 2007 — Present (2 years 7 months)
Independent consulting engagements in multiple areas, directly with clients or subcontracted. Available for IT infrastructure redesign projects, interim CIO or CTO positions, telecom projects, website redesign and integration, Cisco network deployment work, security audits, and business process improvement work.
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Internet Marketing Coordinator
Johnny's Selected Seeds
(Privately Held; 51-200 employees; Farming industry)
August 2006 — August 2007 (1 year 1 month)
Managed all of the operations of a large B2B and B2C e-commerce website responsible for 1/4th of the company's annual revenue. Managed and led Internet based marketing efforts, including opt-in email marketing campaigns, website promotions, pay-per-click advertising, SEO, and reporting and analysis. Managed technical website site operations and servers, including legacy systems integration and project managed all technical vendors and programmers.
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Manager & Founder
Speed of Light, LLC (Dialmaine.com, Downeast.net)
(Privately Held; 1-10 employees; Internet industry)
March 2002 — August 2007 (5 years 6 months)
Managed and guided the operations of this small facilities based wholesale and retail Internet services company. SoL operated two brands (dialmaine.com launched 03/02 and downeast.net acquired 07/05) and was co-owner of a 3rd brand (maineline.net, acquired 01/06). Provided complete outsourced technical services and wholesale network infrastructure to other ISPs, including two other facilities based companies in the wireless broadband and DSL business. Sold business to a group of former employees, now known as Jordan Networks, Inc.
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Managing Partner & Founder
AcadiaNet
(Privately Held; 11-50 employees; Internet industry)
May 2003 — February 2006 (2 years 10 months)
Founder and Managing Partner for this Telecom CLEC business formed by the acquisition of the DSL network and related assets of Prexar, LLC. AcadiaNet Provided DSL, leased line, and managed Internet services to clients throughout Maine and New Hampshire, delivered over a high capacity ATM network, and 14 facilities-based Points of Presence.
Obtained outside investment capital and business partners. Lead acquisition of the business assets and integration of existing staff and new hires. Handled a diverse set of operational roles as one of the 4 managers of the company, including marketing strategy, sales engineering, product development, call center management, customer support, UNIX systems operations, network engineering, and field engineering.
AcadiaNet was sold to Great Works Internet. -
President & Founder
Arcus Digital, Inc.
(Privately Held; 11-50 employees; Information Technology and Services industry)
June 2000 — June 2005 (5 years 1 month)
Founded this Information Technology Consulting business with 2 other partners, expanding on my previously successful sole proprietorship business. Provided services as interim CTO/CIO for a variety of IT consulting projects with clients throughout New England, as well as New York and Los Angeles. Expanded into e-commerce websites, database programming and website hosting, and into retail Internet service offerings.
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Owner
Troutman & Associates (Sole Proprietorship)
(Sole Proprietorship; Myself Only; Information Technology and Services industry)
January 1998 — June 2000 (2 years 6 months)
Performed a variety of IT projects both large and small for clients in Maine and New Hampshire, including Y2K remediation work, network infrastructure design and installation for several new buildings, and telephone systems integration work.
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Director of Network Services
The Maine Internetworks (MINT)
(Privately Held; 11-50 employees; Internet industry)
January 1997 — January 1998 (1 year 1 month)
Managed the professional IT/network services team as part of the 5 person management team at this large, regional ISP. Additionally, was the product manager and technical lead for delivering state-of-the-art (for the time) residential and commercial quality broadband service via 1st generation cable modems. Developed Data over Cable TV products in 3 different markets, working with cable company partners. Grew with the company, starting as an outside consultant in 1995 when there were 5 employees and less than 500 dialup customers, to over 50 employees and over 13,000 customers when I left, long before the company's sale to Adelphia cable.
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Director of Technology
Waterville Public Schools
(Educational Institution; 501-1000 employees; Primary/Secondary Education industry)
July 1995 — January 1997 (1 year 7 months)
Designed, implemented and lead all aspects of a groundbreaking $1mil technology in education project in a 2500 student K-12 school system. The project delivered a modern, networked computer; email access; productivity and educational software; a telephone; and multi-megabit Internet access to every teacher's desk in 1995. Managed all contractors and vendors, and internal staff of 3 people. Performed training of staff in all aspects of using the technology, and integrating it into their classrooms. Responsible for all day-to-day network management and operations for a network which grew from 10 computers and one server to over 500 desktops and 7 servers in less than 6 months.
James Troutman’s Education
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University of Maine
1990 — 1993
Additional Information
James Troutman’s Websites:
James Troutman’s Interests:
network technology, the impact of technology on society, anthropology
James Troutman’s Groups:
IEEE, BICSI, Waterville Main Street
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Living and Working in the State of Maine
James Troutman’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
