James McKim

Current

• Program Manager at Hewlett-Packard Labs

Past

• IT Group Manager at F.I.R.S.T.
• Chairman at Software Association of New Hampshire
• Co-Founder/Director Operations & Customer Service at Hawkeye Data, L.L.C.

• President at ISRG, Inc.
• Client/Server Technical Services Manager at Digital Equipment Corporation at Digital Equipment Corporation
• Programmer/Analyst at Frey Associates

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Education

• Dartmouth College
• The Porter-Gaud School

Recommended

13 people have recommended James

Connections

246 connections

Industry

Information Technology and Services

James McKim’s Summary

Most recently I led the information technology group at an internationally known non-profit organization. Prior to that, I was a co-founder of a management consulting firm specialized in the strategic use of information through both non-human and human means. My previous years experience ranges from coding for a small software development house to managing client/server services for Digital Equipment Corp.

Believing in participating in win-win situations, I seek opportunities to play a leadership role work in an organization where I can put to use my extensive experience providing strategies and systems which ensure the best use of human and information technology capital making sure the right information is available to the right people at the right time to drive the organization's success.

James McKim’s Specialties:

IT Strategic Planning, software development, project management, business process/system analysis, QFD, SEI/CMMI, international relationship development, cost-benefit analysis, training development/delivery, Salesforce.com, Constant Contact, Netsuite, C, HTML, Java, JavaScript, AJAX, ASP.Net, XML, MySQL, MS-ACCESS, ORACLE, SQL Server, PostgresSQL, FileMaker, SAP, ETL, Apache, IIS, Exchange, eCommerce, CMS, Webtrends, SEO, Web2.0, GIS/Google Maps, InstallShield, LAN, WAN, SAN, SOA/REST

James McKim’s Experience

• Program Manager

  Hewlett-Packard Labs

  (Public Company; HPQ; Computer Software industry)

  September 2009 — Present (4 months)

  Program Manage the Accreditation Program for the global HP sales force. Assist with other Learning and Development programs for the HP Human Resouces.

• IT Group Manager

  F.I.R.S.T.

  (Information Technology and Services industry)

  October 2004 — March 2009 (4 years 6 months)

  . Oversee operations for 100,000 person world-wide organization.
  . Established first formal policies and procedures for operations.
  . Established help desk procedures and request tracking system improving resource allocation, improving project prioritization, and reducing staff stress.
  . Developed first Information Technology Strategic Plan in support of business goals.
  . Enhanced technology infrastructure including doubling the size of the server room, improving environmental monitoring, and increasing number of database servers to enable load balancing.
  . Established linkages with New Hampshire International Trade experts to address desire to deal with international issues, leading to U.S. Dept. of Commerce recognition.
  . Developed Project Management Institute-based Project Management Office for entire organization that reduced stress and improved project delivery times.

• Chairman

  Software Association of New Hampshire

  (Non-Profit Organization Management industry)

  March 2001 — April 2007 (6 years 2 months)

  Chairman of the Board of the statewide association representing 1400+ information technology professionals.

• Co-Founder/Director Operations & Customer Service

  Hawkeye Data, L.L.C.

  (Privately Held; 1-10 employees; Telecommunications industry)

  July 2002 — October 2004 (2 years 4 months)

  . Co-founded company as an outgrowth of years of development with on a tracking /sensing device that provided access to the device over the Internet.
  · Developed original business plan and market strategy.
  · Developed Operations and Customer Service Plans.
  · Facilitated hardware design discussions for 3 generations of prototypes.
  · Designed and developed customer-facing web site to communicate with tracking/sensing devices.
  · Obtained patent for the system.
  · Presented business plan at several fundraising events.

• President

  ISRG, Inc.

  (Privately Held; 11-50 employees; Management Consulting industry)

  July 1994 — October 2004 (10 years 4 months)

  . Co-founded and ran multi-state management consulting firm providing business operations leveraging human and technology capital.
  . Developed and implemented IT strategy for clients including PickCity.com, IR-Network, Signature Press & Blueprinting.
  . Developed and deployed operational guidelies and procedures and project management office improving group moral and efficiency including CIGNA, Compaq, Standex International.
  . Designed and maintained web sites handling transactions worth thousands of dollars a day for clients including PickCity.com, IR-Network, Signature Press & Blueprinting.
  . Developed Business Continuity strategies including Y2K for clients including the State of NH and the Courville Companies.
  . Developed and delivered training on Project Management, software engineering process improvement, and web site development for and in consort with Compaq, Global Knowledge Networks and Ziff-Davis University SBDC, SwANH, and NH High Technology Council.

• Client/Server Technical Services Manager at Digital Equipment Corporation

  Digital Equipment Corporation

  (Public Company; 10,001 or more employees; DEC; Computer Hardware industry)

  March 1987 — May 1994 (7 years 3 months)

  I began in the Corporate Operations group providing the most technical support linking the field Software Services specialists world-wide to the engineering group for the software development and database products (DECset, Datatrieve, Rdb/VMS, CDD Repository).
  
  I progressed to developing Service Delivery Kits to ensure consistent high-quality delivery of services around those products. This evolved into providing guidelines and support to specialists in the field world-wide delivering client/server solutions.

• Programmer/Analyst

  Frey Associates

  (Privately Held; 11-50 employees; Information Technology and Services industry)

  August 1983 — May 1987 (3 years 10 months)

  Developed order processing software for various clients. Developed natural language software.

James McKim’s Education

• Dartmouth College

  AB , Computer Science, Philosophy , 1979 — 1983

  Dartmouth College J. R. Gintil Scholar 1983

  Activities and Societies:

  Kappa Kappa Kappa fraternity - Social Chair, Glee Club, Undergraduate Dormitory Council Vice-President.

• The Porter-Gaud School

  1974 — 1979

  Activities and Societies:

  Glee Club, Chamber Singers, Basketball, Track,

Additional Information

James McKim’s Interests:

Tennis, biking, hiking, jazz piano, singing, choral conducting, new technologies, investing, organizational development, information usage maturity, workforce development of technology skills, alternative energy.

James McKim’s Groups:

Software Association of New Hampshire (Past Chair), New Hampshire High Technology Council Technology Forum (Past Chair), NH Security Alliance, Project Management Institute, Association of Internet Professionals., NH Public Television Board of Governors.

•    DEC Alumni
•    eMarketing Association Network
•    Dartmouth College Alumni
•    FIRST
•    CIO Forum
•    CIOs.com: Chief Information Officer Network
•    Software Association of New Hampshire
•    Software as a Service (SaaS) Group
•    Ivy League Jobs and Recruiting
•    New Hampshire Software Professionals
•    Porter-Gaud Alumni Group
•    Dartmouth Computer Science
•    Orchard Christian Fellowship
•    Career Change Central
•    NetworkForWork.com
•    The Linked CXO / President, CEO, COO, CIO, CTO, MD, VP, Director 's
•    Kappa Kappa Kappa
•    University Recruiting
•    Granite State Export Exchange
•    Entrepreneurial Non-profits
•    Small Business Technology Reviews - The BIZCATS

James McKim’s Honors:

Digital Equipment Corp. Excellence Awards winner in two categories 1989.

National Register's Who's Who in Business 2000

Guest on radio (e.g. New Hampshire Public Radio's "The Exchange" and television (e.g. WMUR's "New Hampshire's Business". )

Served as Chair of the New Hampshire High Technology Council's Technology Forum and Software Association of New Hampshire (Chair), NH Public Television Board.

Appointed by 3 governors to serve on various state-wide advisory groups and task forces on workforce development and economic development.

James McKim’s Contact Settings

Interested In:

• career opportunities
• new ventures
• expertise requests
• business deals
• reference requests
• getting back in touch