
Decision Support Analyst at Acxiom
Greater Detroit Area

Decision Support Analyst at Acxiom
Greater Detroit Area
Logistics IT professional with 7 years of experience and a total of 18 years of IT experience. Extensive national network management experience that includes: strategic deployment, convergence of infrastructure technical, and business solutions. Proven ability to manage key internal staff, and to oversee platform development and technology operations. Fully conversant with Software Development Life Cycle methods in conjunction with leading-edge professional upgrading in finite scheduling, process control, continuous quality improvement [CQI] and formal optimization.
LANGUAGES: Informix 4GL 9.21, ESQL/C, Powerbuilder 3.0 UNIFY/ACCELL 4GL / SQL / RPT, Borne Shell Script, Basic, Structure Four, FTP, ODBC, PL/B (Databus)
SOFTWARE: Microsoft Office Suite, FrontPage, Visual Basic 5.0, C, and, Project, HTML, Visio, Harvest Source Code, PVCS, SCSS for specialized projects.
APPLICATION SYSTEMS: [WMS] Warehouse Management Systems, EXE Corporation and [PkMS] Pick list Management Systems; Manhattan Associates [WIN] Warehouse Inventory Network. RGTI Corporation.
(Public Company; 5001-10,000 employees; ACXM; Information Technology and Services industry)
July 2008 — Present (3 months)
(Public Company; 10,001 or more employees; SPLS; Retail industry)
November 2004 — Present (3 years 11 months)
Responsible for assisting store manager in running store operations, including opening and closing store, managing the days to day store operations, customer and employee relations, and maintain inventory control.
(Public Company; 10,001 or more employees; T; Telecommunications industry)
October 2006 — July 2008 (1 year 10 months)
Responsibled for updating and creating reports for all aspects of the business. Reports required will focus on online traffic metrics, commerce activity and call center. The AT&T Global Due Diligence Project is a multi-million dollar project of diligence activities for General Motors and Suppliers of General Motors.
Developed many custom reports for transformation of legacy data for General Motors using SQL, Access and Excel.
Created custom views, dashboards and report set utilizing business intelligence current web analytics tools.
Created reports for multiple business uses for all aspect of the business.
Provided information regarding report findings to supervisor and upper management of General Motors.
Provided functional knowledge of technical languages to support problem solving and solution analysis.
Constructed data & report analyst which assisted AT&T to land a five year one billion dollar contract.
(Privately Held; 51-200 employees; Human Resources industry)
May 2004 — October 2006 (2 years 6 months)
Responsible for developing and enhancing computer programs in the PL/B (Databus) language.
Creating new programs and systems for employee benefit plans using multitude of development tools: PL/B, Microsoft, including designing, gathering requirements, testing and implementation.
Adds new option or criteria to pre-existing programs. Converts new client files into formats that can be used on BeneSys systems. Confers with clients and co-workers on new programs and modifications.
Managed and assist with detail specification development including field level analysis.
Worked with 3rd Party vendors and internal customers to validate requirements and ensure end to end testing accuracy
Provided functional knowledge of technical languages to support problem solving and solution analysis.
(Public Company; 10,001 or more employees; KR; Retail industry)
December 2003 — December 2004 (1 year 1 month)
Responsible for traveling throughout the United States, implementing the new Warehouse Inventory Network (WIN) systems.
Participated in Testing and answering users questions. Wrote SQL using Informix.
Participated in the setup of the Data Migration process; migrating data from the legacy system (WMS) to the new system (WIN).
Participated in the CRP (Conference Room Pilot) to discuss the new business process of the WIN system.
Interacting with the Kroger Distribution Center, Help Center, and Regional personnel to answer questions and resolve operational issues.
Assisted in the application development and testing of new software releases.
Provided enhancement and fixes to application software from written specifications.
(Public Company; 10,001 or more employees; KM; Retail industry)
June 1995 — August 2002 (7 years 3 months)
Responsible for Implementing a major WMS upgrade involving data migration from legacy systems for 14 company distribution centers [DC] throughout U.S.
Managed entire migration process including the creation of ACCESS files from distribution center data, manipulating ftp data transfer from PC to the distribution center HP box, triggering the interface to populate the database tables, running customized SQLs, and validating data.
Developed and presented the Data Migration process for impacted staff enabling them to adapt to the new system in a timely manner.
(Public Company; 1001-5000 employees; Apparel & Fashion industry)
May 1987 — December 1996 (9 years 8 months)
A division of the Petrie Corporation, Winkelman’s was a Michigan based women’s apparel retailer operating 43 stores in Michigan and 11 stores in Ohio
Salesperson for a retail clothing store.
Intensive exposure to daily procedures of a retail store and business communication.
Prepared displays, assisted customers in selection of clothing and merchandise inventory.
Exposure to daily cash operation and bookkeeping procedures
Assisted store Manager in the training process of new sales associates.
(Privately Held; 201-500 employees; Marketing and Advertising industry)
April 1993 — June 1995 (2 years 3 months)
Responsible for analysis, database design and coding of systems utilizing Power Builder 3.0 as the front-end tool interfacing with an Informix engine, running on a Novell/Client-Server Network.
(Privately Held; 51-200 employees; Government Relations industry)
February 1991 — May 1993 (2 years 4 months)
Responsible for: monitoring, performing systems maintenance and resolving basic user problems.
MBA, Master of Business Administration, 1997 — 2000
MSM, Master of Science in Management, 1997 — 2000
Interactive Marketing Certificate, Marketing, 1997 — 2000
Bachelor of Science, Business Administration, Business Information Systems, 1985 — 1990
College Prep, College Prep, 1981 — 1984
Travel, Management Training, Coaching Basketball
DPMA, Alpha Kappa Psi, BDPA
Employee of the Month (Staples) Nov 2007
Employee Appreciation Reward (Kmart) Jan 2000
Employee Appreciation Reward (Kmart) March 1998