Desktop Support Associate at MIT
Greater Boston Area
- Current
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- Desktop Support Associate at MIT
- Past
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- Webmaster at JustinMac.com
- Mac Sales Representative, Student Stores at University of North Carolina at Chapel Hill
- Campus Representative at Apple, Inc.
- ITS Walk-In Assistant at UNC Chapel Hill
- Cashier at Chair City Pharmacy
- Education
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- University of North Carolina at Chapel Hill
- North Carolina School of Science and Mathematics
- Recommended
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2 people have recommended Justin - Connections
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- Industry
- Information Technology and Services
- Websites
Justin Fleming’s Summary
Professional Experience:
Working as an assistant at UNC's ITS Response Center and in the Campus Rep position for Apple, I have had over three years of experience working with colleagues to solve problems for clients. Under Apple, my professional work has included networking with customers, developing and executing marketing and sales strategies, and working on a one-on-one basis with clients to answer questions and solve technical problems. I have also had months of experience working as an intern at John Edwards' campaign headquarters in Chapel Hill.
Education:
My primary fields of study are International Politics and Political Economy, Political Theory, and Western and Non-Western History.
Justin Fleming’s Specialties:
Mac and PC software, troubleshooting, networking.
International politics, economics, and law. Basic knowledge of both German and Italian.
International history.
Marketing development and layout, planning and executing direct sales.
Highly proficient with Windows PCs and Macs, hardware and software.
Justin Fleming’s Experience
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Desktop Support Associate
MIT
(Educational Institution; 10,001 or more employees; Higher Education industry)
August 2008 — Present (1 year)
Deploys new computers and transfers data from old computers. Performs maintenance and updates on computers. Answers customer questions and concerns.
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Webmaster
JustinMac.com
(Information Technology and Services industry)
2006 — 2009 (3 years)
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Mac Sales Representative, Student Stores
University of North Carolina at Chapel Hill
(Educational Institution; 10,001 or more employees; Higher Education industry)
December 2007 — July 2008 (8 months)
I deal with the sale and troubleshooting for Apple products in UNC Chapel Hill's Student Stores. In this environment, I design flyers and handouts, develop marketing strategies with the store's manager, keep track of inventory of Apple products, answer customer questions, and help to troubleshoot software.
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Campus Representative
Apple, Inc.
(Public Company; 10,001 or more employees; AAPL; Information Technology and Services industry)
February 2005 — December 2007 (2 years 11 months)
I planned and executed marketing and sales strategies for Apple on the UNC campus, and I worked with new and existing users through technical assistance, answering questions, and managing the school's Mac Users Group.
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ITS Walk-In Assistant
UNC Chapel Hill
(Educational Institution; 10,001 or more employees; Information Technology and Services industry)
September 2004 — March 2005 (7 months)
I was employed by ITS Walk-In services my freshman year before being hired as a Campus Representative by Apple, where I assisted students, faculty, and staff members with computer questions and issues.
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Cashier
Chair City Pharmacy
(Privately Held; 1-10 employees; Pharmaceuticals industry)
April 2000 — July 2002 (2 years 4 months)
Justin Fleming’s Education
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University of North Carolina at Chapel Hill
BA , Political Science, History , 2004 — 2008
- Activities and Societies:
- Mac Users Group (president), Student Government Tech and Web Committee (member), Young Democrats (member)
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North Carolina School of Science and Mathematics
High School Diploma , 2002 — 2004
Additional Information
Justin Fleming’s Websites:
Justin Fleming’s Interests:
Technology, music, fencing, reading.
Justin Fleming’s Honors:
Pi Sigma Alpha (Honor Society for Political Science), UNC Chapel Hill Dean's List, Eagle Scout.
Justin Fleming’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
