James Swinger

Current

Managing Director at S G Telecom Associates

Past

Product Manager - Member of Technical Staff, Application Solutions at Alcatel-Lucent
Product Manager - Member of Technical Staff, Application Solutions at Lucent Technologies
Member of Technical Staff, Intelligent Networks at Bell Laboratories

3 more...

Education

Northwestern University - Kellogg School of Management
Yale University

Connections

168 connections

Industry

Telecommunications

Websites

James Swinger’s Summary

Application-oriented market research, competitive analysis, strategic planning, business development, product marketing, product management and sales/support/customer training professional services for vendors, owners and users of PC/server-based software systems providing advanced business telecom service solutions in both IP and circuit-switched network environments, public and private.

James Swinger’s Specialties:

Product marketing, product management, market research, use case analysis, competitive analysis, pre-/post-purchase evaluation/support, business development, and strategic planning for software-based telecom and internet application products.

James Swinger’s Experience

Managing Director

S G Telecom Associates

(Privately Held; Telecommunications industry)

June 2006 — Present (3 years 6 months)

Expert independent consulting and contract professional services for telecom and internet application projects for a variety of clients:

-- small and medium sized businesses upgrading or expanding their use of interactive video/voice over IP and related social-networking service applications and platforms.

-- video/voice over IP and social-networking application software and platform suppliers and VoIP/social-networking service providers serving the SMB market.

-- market researchers and other consultants/contractors seeking to collaborate on VoIP, social-networking, or related telecom application projects for their clients.

Member, Alcatel-Lucent Consultant Liaison Program

Additional Information

James Swinger’s Websites:

James Swinger’s Interests:

IP Telephony, VoIP, IPTV, SIP, CCXML. VXML, Contact Center, Call Center, CRM, IVR, Business Telecom Services, IP PBX, IP Centrex, Telephony Applications, Social Networking, Intelligent Network, Next-Gen Network, IMS, Telecommunications, ITU-T, ETSI, TIA, ANSI, TTC, Network Architecture, Network Engineering, Data Communications, Application Software, Product Strategy, Product Planning, Product Management, Product Marketing, Market Research, Use Case Analysis, Competitive Analysis, Competitive Intelligence, Mathematics, Computer Science, Database Systems, Formal Languages, Human-Machine Interface, Artificial Intelligence, Software Development, Game Science, Game Theory, Number Theory, Cryptography, Economics, International Relations, History, Social Science, Music, Literature